Reviews of Bee Bee Car Service

By: LimoSys Software

List of user reviews and ratings for Bee Bee Car Service

Total ratings

3.91 (Rating count: 127)

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Review summary

Users appreciate Bee Bee Car Service for its punctual, reliable rides and an app that simplifies booking compared to phone calls. Drivers tend to be polite and service is dependable especially when paying cash. However, many reviews highlight significant issues such as frequent app malfunctions, pricing conflicts resulting in disputes, limited app features (like no round trip option), poor customer support responsiveness, and communication challenges with some drivers. Overall, the service quality is mixed with positives in ride reliability but notable frustrations related to app and pricing problems.

Pros

Reliable and punctual car service with timely pickups.
App is easier to use compared to calling directly.
Drivers are polite and cautious.
Good service when paid in cash.
Been used frequently by some users without major issues before recent problems.

Cons

App frequently has server or technical problems causing usability issues.
Pricing discrepancies between app quotes and driver charges leading to conflicts.
Lack of features such as round trip option and toll calculation.
Poor customer support and communication.
Some drivers lack English proficiency and customer service skills.

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User Reviews

Recent rating average: 3.80

All time rating average: 3.91

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17% (8)

Date	Author	Comment
2024-08-05	Ch*****	Booked a ride and I forgotten to get my change from the driver. I immediately contacted the company. They put me on hold over and over and never came back to the phone. Still to date I have not heard anything regarding my issue with this matter. All I was trying to do is figure out how to fix the matter.
Booked a ride and I forgotten to get my change from the driver. I immediately contacted the company. They put me on hold over and over and never came back to the phone. Still to date I have not heard anything regarding my issue with this matter. All I was trying to do is figure out how to fix the matter.
2024-06-04	Lo*****	Bee Bee Car Service I use their cars all the time always on time .
Bee Bee Car Service I use their cars all the time always on time .