Reviews of Bee Bee Car Service

By: LimoSys Software App

List of user reviews and ratings for Bee Bee Car Service

Total ratings

3.89 (Rating count: 128)

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Review summary

Users appreciate Bee Bee Car Service for its punctual, reliable rides and an app that simplifies booking compared to phone calls. Drivers tend to be polite and service is dependable especially when paying cash. However, many reviews highlight significant issues such as frequent app malfunctions, pricing conflicts resulting in disputes, limited app features (like no round trip option), poor customer support responsiveness, and communication challenges with some drivers. Overall, the service quality is mixed with positives in ride reliability but notable frustrations related to app and pricing problems.

Pros

Reliable and punctual car service with timely pickups.
App is easier to use compared to calling directly.
Drivers are polite and cautious.
Good service when paid in cash.
Been used frequently by some users without major issues before recent problems.

Cons

App frequently has server or technical problems causing usability issues.
Pricing discrepancies between app quotes and driver charges leading to conflicts.
Lack of features such as round trip option and toll calculation.
Poor customer support and communication.
Some drivers lack English proficiency and customer service skills.

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User Reviews

Recent rating average: 3.80

All time rating average: 3.89

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40% (8)

Date	Author	Comment
2024-08-05	Ch*****	Booked a ride and I forgotten to get my change from the driver. I immediately contacted the company. They put me on hold over and over and never came back to the phone. Still to date I have not heard anything regarding my issue with this matter. All I was trying to do is figure out how to fix the matter.
Booked a ride and I forgotten to get my change from the driver. I immediately contacted the company. They put me on hold over and over and never came back to the phone. Still to date I have not heard anything regarding my issue with this matter. All I was trying to do is figure out how to fix the matter.
2024-06-04	Lo*****	Bee Bee Car Service I use their cars all the time always on time .
Bee Bee Car Service I use their cars all the time always on time .
2024-05-24	Sh*****	Great car service
Great car service
2024-03-18	An*****	Was working fine when downloaded but after over just a few months the app started havinga bunchof server problems. Had to delete today
Was working fine when downloaded but after over just a few months the app started havinga bunchof server problems. Had to delete today
2024-03-11	An*****	More then half of If the drivers don't know what to help they're doing the waste your time. You waste your money and all of them do not speak english.
More then half of If the drivers don't know what to help they're doing the waste your time. You waste your money and all of them do not speak english.
2023-10-12	Ph*****	Good and reliable cab service if you have cash
Good and reliable cab service if you have cash
2022-09-24	Ni*****	The app is much better than calling. They put you on hold for tooooo..... long
The app is much better than calling. They put you on hold for tooooo..... long
2022-05-04	Ge*****	Outstanding car service 💫💯
Outstanding car service 💫💯
2022-04-09	Ni*****	Excellent Cab Service, But Very Slow When It Comes To Picking Up The Customer
Excellent Cab Service, But Very Slow When It Comes To Picking Up The Customer
2022-04-06	En*****	This is very good company perfect to ride any where i love you
This is very good company perfect to ride any where i love you