Reviews of BCEL One

By: BANQUE POUR LE COMMERCE EXTERIEUR LAO PUBLIC App

List of user reviews and ratings for BCEL One

Total ratings

4.14 (Rating count: 38,117)

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Review summary

User reviews are largely positive about BCEL One's general app quality and Laos localization, with multiple mentions of a good experience. However, the app is criticized for slow performance and frequent login/access problems, which can block payments or transfers. Some users also report device compatibility issues on certain phones.

Pros

Overall positive app experience with many reviewers calling it a good app
Laos-focused availability / localization and regional usefulness
Positive service or user experience signals (e.g., nice service, great experience)

Cons

Slow performance / delays affecting usage
Repeated login/access issues and instability
Device compatibility problems on some phones (e.g., OPPO)

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User Reviews

Recent rating average: 3.70

All time rating average: 4.14

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32% (29)

Date	Author	Comment
2026-07-14	Ka*****	Register face doesn't work ,even doing all steps requested. Since three months ago nothing improved. Make an effort TEAM please , fix the issue ✅.
Register face doesn't work ,even doing all steps requested. Since three months ago nothing improved. Make an effort TEAM please , fix the issue ✅.
2026-07-11	To*****	I Love BCEL
I Love BCEL
2026-07-08	Fo*****	ອິອິ
ອິອິ
2026-07-01	ko*****	worry
worry
2026-06-28	Ma*****	working...most of the time.
working...most of the time.
2026-06-26	SO*****	Good app
Good app
2026-06-25	Mi*****	Boring design making it not very user friendly and always lagging. Constantly needs updates.
Boring design making it not very user friendly and always lagging. Constantly needs updates.
2026-06-24	So*****	Unfortunately the App does not work properly very often. Although I have 500% of the amount I want to pay, it claims: insufficient fund
Unfortunately the App does not work properly very often. Although I have 500% of the amount I want to pay, it claims: insufficient fund
2026-06-23	Ar*****	always have issue with internet connection
always have issue with internet connection
2026-06-08	Ka*****	repeatedly says to update after updating
repeatedly says to update after updating