Reviews of BCAS MOBILE 2

By: PT BCA Sekuritas App

List of user reviews and ratings for BCAS MOBILE 2

Total ratings

3.75 (Rating count: 2,753)

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Review summary

Users frequently report major issues with the BCAS MOBILE 2 Android app, including crashes, login failures, and errors preventing access to market data. The app often struggles during critical trading periods such as market openings, leading to significant user frustration and potential financial losses. Although the app offers various trading features and charts, its outdated UI and server instability severely disrupt the trading experience. Several users have moved to other brokers due to these persistent problems, highlighting the urgency for app stability and interface improvements.

Pros

Offers features like Good Till Cancel (GTC) orders, right issue purchases, trailing stops, automatic orders, booking orders, and E-IPO with revision capabilities.
Provides useful features such as charts and broker summaries.
Has been in use since 2018 implying some level of established functionality.

Cons

Frequent inability to log in or open the app, with many users stuck on loading screens or encountering crashes.
App routinely shows errors like 'can not get version info' and fails to update properly.
Poor app stability especially during market opening times, with long downtimes and connection issues.
Low UI/UX quality with an outdated layout and poor responsiveness compared to competitor apps.
Lack of essential trading features like stop-loss orders and slow portfolio calculations.

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User Reviews

Recent rating average: 1.60

All time rating average: 3.75

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70% (16)

Date	Author	Comment
2024-11-25	St*****	Please fix the app, because it can't open for a while.. I cannot monitoring my stocks.. this app is very dissapointed
Please fix the app, because it can't open for a while.. I cannot monitoring my stocks.. this app is very dissapointed
2024-11-14	JO*****	App crash again 14 nov 2024 ..issue popup message: "can not get version info please try again" ...already clear data and cache repeatedly ...please fix...thanks
App crash again 14 nov 2024 ..issue popup message: "can not get version info please try again" ...already clear data and cache repeatedly ...please fix...thanks
2024-11-14	St*****	Can't log in, don't know why. Many times got crushed like this.
Can't log in, don't know why. Many times got crushed like this.
2024-11-14	yo*****	error can not get version info
error can not get version info
2024-11-14	Su*****	Down for hours without explanation. Hard to contact customer service. Better use another company.
Down for hours without explanation. Hard to contact customer service. Better use another company.
2024-11-14	Al*****	At 14 Nov 24, the system was down during market opening (confirmed by customer service) and still unavailable on 10:00. The app itself is usually riddled with ui problems and generally has low availability during off hours. Thank you for finally convincing me to move my assets to other brokers.
At 14 Nov 24, the system was down during market opening (confirmed by customer service) and still unavailable on 10:00. The app itself is usually riddled with ui problems and generally has low availability during off hours. Thank you for finally convincing me to move my assets to other brokers.
2024-11-14	An*****	I already follow your suggestion to uninstall the application then install again Best Mobile 2, but still can't open and I have lost the trade. Please fix the system of application
I already follow your suggestion to uninstall the application then install again Best Mobile 2, but still can't open and I have lost the trade. Please fix the system of application
2024-11-14	za*****	Tdk bisa di akses, can not get version.. tapi di play store tdk ada update nya... cuma open !!!
Tdk bisa di akses, can not get version.. tapi di play store tdk ada update nya... cuma open !!!
2024-10-26	Su*****	Stuck at request stock master1. Tried clear data and cache. Compared to mybca bank apps counterpart this is too far left behind. Please improve it.
Stuck at request stock master1. Tried clear data and cache. Compared to mybca bank apps counterpart this is too far left behind. Please improve it.
2024-10-23	Te*****	Can not loggin many many times. Very bad experience
Can not loggin many many times. Very bad experience