URBI: your mobility solution Android

Reviews of URBI: your mobility solution

List of user reviews and ratings for URBI: your mobility solution

Total ratings

3.36 (Rating count: 1,077)
Receive review notifications
Get notified when new reviews are posted so you can respond quickly.
See reviews on Google Play Store
View and respond to reviews directly on the store page.
Visit

Review summary

Pros
  • Addresses and solves issues effectively when reported
  • Simple and clear interface
  • Includes all transport alternatives in certain cities
Cons
  • Poor customer support and communication
  • Doesn't display all available transport options in some areas
  • Confusing to use and not user-friendly
Upgrade to see all 23 reviews

User Reviews

Recent rating average: 2.40
All time rating average: 3.36
Upgrade to see all 23 reviews
5 star
35% (8)
4 star
9% (2)
3 star
22% (5)
2 star
9% (2)
1 star
26% (6)
DateAuthorRatingComment
2025-07-23
Al*****
just three stars because, although it's very useful to have everything in one app, if you have promo codes for the bike rides you can't insert them in the app, even the promos of the card CGN.
just three stars because, although it's very useful to have everything in one app, if you have promo codes for the bike rides you can't insert them in the app, even the promos of the card CGN.
2025-06-18
MI*****
Ea sy efficient and ideal for tourists An ideal way for tourists, especially non Italian and German speakers, to arrange transport and call cab
Ea sy efficient and ideal for tourists An ideal way for tourists, especially non Italian and German speakers, to arrange transport and call cab
2025-03-11
Te*****
Enable to use it because I am not using an Italian phone number. Unfortunately, I see many apps (not only for Italy) can't be downloaded or used unless you are registered under a provider from that country, so...dear app developers, please take into consideration that expats or people that travel a lot are unable to use your apps
Enable to use it because I am not using an Italian phone number. Unfortunately, I see many apps (not only for Italy) can't be downloaded or used unless you are registered under a provider from that country, so...dear app developers, please take into consideration that expats or people that travel a lot are unable to use your apps
2024-10-24
Su*****
Worst app for taxi. Worst customer support. We book a taxi at 20:00, at 20:45 still nothing come. There is no customer support in the app. So you have to call the taxi provider. Once you speak english, they hang up on you. You can't email to Urbi but you have to contact taxi provider directly. Hope we can find some way to get a refund.
Worst app for taxi. Worst customer support. We book a taxi at 20:00, at 20:45 still nothing come. There is no customer support in the app. So you have to call the taxi provider. Once you speak english, they hang up on you. You can't email to Urbi but you have to contact taxi provider directly. Hope we can find some way to get a refund.
2024-06-11
Da*****
Il contactless non funziona nella metro di Torino. Andare a cercare i propri biglietti è molto scomodo (devo per forza fare finta di comprarli per vedere quelli che ho già comprato?).
Il contactless non funziona nella metro di Torino. Andare a cercare i propri biglietti è molto scomodo (devo per forza fare finta di comprarli per vedere quelli che ho già comprato?).
2024-05-09
Vi*****
Used to be wonderful, now it's useless, it can't let you select wich sharing services you subscribed.
Used to be wonderful, now it's useless, it can't let you select wich sharing services you subscribed.
2022-11-14
Pa*****
BUGS
BUGS
2022-06-13
Ma*****
EDIT: They have addressed and solved the problem of some missing train solutions, so I'm happy to give 5 stars for an app that now works very well. Good job. PREVIOUS: It seems great, but it doesn't display all train solutions in Italy (Trenitalia)... so I didn't manage to use it
EDIT: They have addressed and solved the problem of some missing train solutions, so I'm happy to give 5 stars for an app that now works very well. Good job. PREVIOUS: It seems great, but it doesn't display all train solutions in Italy (Trenitalia)... so I didn't manage to use it
2022-04-17
To*****
The app does a terrible job of explaining what it is for.
The app does a terrible job of explaining what it is for.
2021-06-18
Ba*****
Helpful nice app, but does not show any Lime scooters (in Vienna) on the map. An integration of Bird and Tier would also be nice
Helpful nice app, but does not show any Lime scooters (in Vienna) on the map. An integration of Bird and Tier would also be nice
Upgrade to see all 23 reviews

Best URBI: your mobility solution Alternatives

Here are some Android apps that are similar to URBI: your mobility solution: