Reviews of Basic-Fit

By: Basic-Fit

List of user reviews and ratings for Basic-Fit

Total ratings

4.00 (Rating count: 39,242)

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Review summary

Users appreciate the app's design, workout videos, and training options, but consistently report severe bugs like crashes, loss of progress data, and missing features compared to the old app. The poor search functionality and problematic subscription management further frustrate users, impacting overall usability and satisfaction.

Pros

The app has a great user interface with a good overview of training and nutrition options.
Workout videos and tutorials are useful features to understand exercises.
The app offers a workout builder allowing users to create custom training plans.
The gym and overall basic concept of the app is well-liked by users.
The app provides an easy way to access the gym via QR code.

Cons

The app frequently loses user data such as weight, progress, and personal records, especially after updates.
It is unstable and buggy, crashing often and restarting unexpectedly, causing loss of workout progress.
Key features from the previous app are missing, including full progress tracking, detailed stats, calendar, and custom workout creation.
Search functionality is poor, with incomplete indexing and problematic suggestive search behavior.
Customer service and subscription management are unprofessional and complicated, with issues logging in or renewing memberships.

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User Reviews

Recent rating average: 1.80

All time rating average: 4.00

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340% (17)

Date	Author	Comment
2025-01-29	Ti*****	Great app. very complete, a lot of good options for training and nutrition tips. would be great to add a function to create individual training with just giving the app some details. sometimes the programs do not fit the need
Great app. very complete, a lot of good options for training and nutrition tips. would be great to add a function to create individual training with just giving the app some details. sometimes the programs do not fit the need
2025-01-16	Вя*****	If you want to renew the membership it opens clubs Netherlands not the country where you was registered. Also, what is the reason to prpose 1 euro price for the first month and at the same time charge 19.99 euro for subscription?
If you want to renew the membership it opens clubs Netherlands not the country where you was registered. Also, what is the reason to prpose 1 euro price for the first month and at the same time charge 19.99 euro for subscription?