Reviews of Bartesian

By: Bartesian

List of user reviews and ratings for Bartesian

Total ratings

1.97 (Rating count: 191)

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Review summary

Users generally appreciate the Bartesian product and customer service but consistently report major issues with the app. The app struggles with login problems, broken ordering and subscription management, faulty cart functionality, poor usability, and non-functional rewards features. While some improvements have been noted, users find the app mostly frustrating and unreliable, often resorting to using the website instead.

Pros

The product itself is highly appreciated and recommended by users.
Customer service is responsive and satisfactory when addressing product issues.
Users like the downloadable menu feature in the app.
The app shows some signs of improvement with updates, indicating ongoing development.

Cons

The app has critical login issues; users cannot log in even after password resets, while web login works.
Ordering and subscription management features are dysfunctional or missing; users cannot manage subscriptions or see past orders reliably.
The shopping cart and order completion features are broken; items added to cart don't show up or update properly.
The app interface is not user-friendly, with blank pages, infinite loading screens, and scrambled pop-ups.
Reward or points features are not working correctly; points don't show up or are lost if not immediately redeemed.

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User Reviews

Recent rating average: 1.90

All time rating average: 1.97

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12% (15)

Date	Author	Comment
2025-01-22	Ti*****	Cannot Log In. I've reset my password through the app twice. My email and password work on the website but the app keeps telling me my password is incorrect.
Cannot Log In. I've reset my password through the app twice. My email and password work on the website but the app keeps telling me my password is incorrect.
2025-01-18	Ca*****	It won't let me log in no matter how many times i changed my password.
It won't let me log in no matter how many times i changed my password.