Reviews of Bartell Drugs

By: Bartell Drugs

List of user reviews and ratings for Bartell Drugs

Total ratings

2.21 (Rating count: 813)

Review summary

Many users praise the Bartell Drugs app for helping to manage and refill prescriptions conveniently, especially with features like guest login and medication tracking. However, recent updates have caused significant issues including app crashes, loading errors, and difficulties logging in. Users report frustrations with unreliable prescription status and cumbersome input of prescription numbers. There is also a desire for biometric login options to ease frequent sign-ins. Overall, while the app has useful features, its recent reliability problems have significantly impacted user experience.

Pros

Allows easy management and refill of prescriptions, helpful for busy users and those who cannot leave home.
Offers store information, including pharmacy hours, which can be more reliable than third-party sources.
Guest login feature enables quick prescription refills without full account setup.
Has improved over time according to some users, with developers addressing issues.
Facilitates tracking multiple medications, making it easier to keep organized.

Cons

Recent updates have caused the app to stop working or load properly for many users.
App frequently shows spinning or error messages preventing login or prescription access.
Lacks fingerprint or biometric login support, causing inconvenience due to repeated password entry.
Prescriptions sometimes do not appear correctly or remain stuck as 'in-progress' without updates.
Inputting prescription numbers can be confusing due to format issues, leading to frustration.

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User Reviews

Recent rating average: 1.80

All time rating average: 2.21

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2% (8)

Date	Author	Comment
2025-01-19	Gl*****	Works great so far (though that is comparing it to the bug-ridden Web site, so the bar is pretty low ;-)
Works great so far (though that is comparing it to the bug-ridden Web site, so the bar is pretty low ;-)
2024-11-05	Mi*****	Easy to use - update 11/5/24 - Impossible. Stopped loading. When it occasionally loads, won't always let me select my meds to refill. It's now easier to go back to the "1900's" and call in my prescriptions for a refill or to check the status. Sigh.
Easy to use - update 11/5/24 - Impossible. Stopped loading. When it occasionally loads, won't always let me select my meds to refill. It's now easier to go back to the "1900's" and call in my prescriptions for a refill or to check the status. Sigh.