Kid Leader Hub Dev

Kid Leader Hub is a unified mailbox application for customer service teams, helping to manage all conversations from multiple messaging channels in a single place.

MAIN FEATURES

• Multi-channel mailbox: combines messages from personal Zalo accounts, Zalo OA, Facebook, and Instagram into a single conversation list.

• Real-time chat: receive and reply to messages instantly, send attached photos and files.

• Conversation assignment & ownership: assign responsible staff (PIC), filter by status and channel — the right person handles the right customer.

• Push notifications: receive instant notifications when new messages are assigned to you.

• Role-based permissions: managers and staff see the correct scope of their work.

• Bilingual Vietnamese/English.

WHO IS IT FOR?

This application is for internal use by employees and managers of organizations using the EduCRM system. An account provided by the organization is required to log in; the application does not have public registration.