Banfield Pet Hospital

Name: Banfield Pet Hospital
Rating: 4.6587653 (21352 reviews)
Author: Banfield Pet Hospital an Affiliate of Mars, Inc.

By: Banfield Pet Hospital an Affiliate of Mars, Inc.

Review & manage your pet's veterinary care with the Banfield mobile app.

Features & Capabilities

Petcare at your fingertips with Banfield Pet Hospital. Secure access to appointment info, medical records, and more from your phone. Schedule, view, and manage appointments; add new pets; receive alerts for due vaccines and medications.

Features include downloading veterinary records and invoices, 24/7 Pet Chat with a veterinary professional, virtual visits, access to the Banfield online pharmacy, and the MedCard for therapeutic diets.

User Growth & Download Statistics

App Communication Calendar Education

By:

Banfield Pet Hospital an Affiliate of Mars, Inc.

Downloads:

802,148 2.00K

Rating:

4.66

(21,352) 82 new ratings

Version:

5.4.3 Last updated: 2026-05-06

Version code:

2071

Creation date:

2014-02-03

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_CALENDAR High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_CALENDAR High risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADMIN Moderate risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk

Size:

165.54MB

Email:

Ba*****@Banfield.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 75,840 ▼ 163

Other rankings

#106 in Medical (Free) ▼ 14

Other platforms

Banfield Pet Hospital (v5.4.3)

4.80

(114,123)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Banfield Pet Hospital an Affiliate of Mars, Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.banfield.bpht

Email:

Ba*****@Banfield.com

Website:

http://www.banfield.com

User Reviews

User reviews consistently praise scheduling and access to records via Banfield's app, but major complaints focus on persistent slowness, unresponsive buttons, crashes, and poor support. The app is generally considered easy to use when it works, but reliability issues hinder its usefulness.

Pros

Easy online scheduling of appointments.
Convenient access to and management of pet records within the app.
Ability to order meds and manage care tasks through the app.
Generally described as easy to use when the app is functioning.

Cons

App is very slow, especially after updates.
Buttons and UI are unresponsive or slow to react.
Crashes, freezes, or fails to load (including blank screens).
Difficulties accessing or viewing records / search issues (not pulling records).
Poor phone/support responsiveness and scheduling help.

Recent reviews

Awesome care for my furry baby.

Ap*****, 2026-05-30

The live chat is really bad. I asked a question, waited patiently for an answer and the second the answer was sent the chat was closed by the person on the other end giving me 0 seconds to read and I cant go back and look at it because it gets cleared out and sends you back to the initial page