Reviews of BackThen - Baby Book & Albums

By: Back Then Digital Ltd App

List of user reviews and ratings for BackThen - Baby Book & Albums

Total ratings

4.85 (Rating count: 9,253)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users love BackThen for its privacy-focused, family-centric approach to storing and sharing photos and videos, with easy, ad-free sharing and a centralized place for updates across distances. It is praised as a practical way to preserve family memories with trusted longevity. However, recurring issues pinch the experience: unreliable bulk uploads causing crashes, frequent sign-outs, notification overload, price/storage limitations, and slow performance on newer Android devices. The app's core value remains strong, but reliability and management features need improvement.

Pros

Private, ad-free sharing with handpicked friends and family (privacy-focused)
Easy to use and practical for staying up-to-date with loved ones
Excellent for preserving and sharing family memories (photos/videos) across generations
Centralized, private hub to view and share family updates from abroad
Long-running, trusted app used by families for years to keep memories

Cons

Bulk uploads frequently fail and crash on Android; often need to upload items one by one
Frequent sign-outs/re-login issues reduce reliability
Too many push notifications and limited per-item notification controls
Pricing and storage limits; ongoing costs and insufficient storage space
Slow performance/lag on newer Android devices and uploads take long to complete

Upgrade to see all 80 reviews

User Reviews

Recent rating average: 3.70

All time rating average: 4.85

Upgrade to see all 80 reviews

16% (13)

Date	Author	Comment
2026-09-03	nu*****	often fail to download photos
often fail to download photos
2026-09-03	Co*****	Fun to see friends kids & grandkids
Fun to see friends kids & grandkids
2026-08-26	Ma*****	The app keep crashing recently. when I open it on the top the time and everything is blinking and none of the tabs works! i uninstall and reinstall and still have the same problems.
The app keep crashing recently. when I open it on the top the time and everything is blinking and none of the tabs works! i uninstall and reinstall and still have the same problems.
2026-08-10	KA*****	keeping wonderful photos on one place
keeping wonderful photos on one place
2026-05-24	El*****	There is a serious glitch and it hasn't been fixed. It doesn't allow me to upload pictures onto the app.
There is a serious glitch and it hasn't been fixed. It doesn't allow me to upload pictures onto the app.
2026-05-15	Sc*****	Won't remember password. I have to constantly reset it
Won't remember password. I have to constantly reset it
2026-05-09	Pa*****	Great for sharing and saving important pictures. Their merch is great value and quality as well. .... and no annoying adverts!
Great for sharing and saving important pictures. Their merch is great value and quality as well. .... and no annoying adverts!
2026-03-28	Ka*****	Thus is the best way to share updated family photos anytime with all the grandparents, aunts and uncles, friends and extended family. I love this app and have used it for over 9 years. Highly recommend it.
Thus is the best way to share updated family photos anytime with all the grandparents, aunts and uncles, friends and extended family. I love this app and have used it for over 9 years. Highly recommend it.
2026-03-18	Bo*****	so nice to have!
so nice to have!
2026-03-17	Ru*****	It is a wonderful way of seeing your grandchildren and great grandchildren develop and having a record if it.
It is a wonderful way of seeing your grandchildren and great grandchildren develop and having a record if it.