Reviews of Microsoft Authenticator

By: Microsoft Corporation App

List of user reviews and ratings for Microsoft Authenticator

Total ratings

4.65 (Rating count: 2,746,270)

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Review summary

Users frequently praise Microsoft Authenticator for being easy to use, quick to set up, and providing strong security to keep accounts safe. Many also note it works smoothly and reliably for everyday use. However, several reviews mention recurring issues: authentication codes failing to log in, the app hanging after entering a code, and setup problems when adding the app to a new device. A time-sync requirement on the phone is also highlighted as a potential pitfall. Overall, usability and security are strengths, but reliability issues with codes and device transfers recur.

Pros

Easy to use / user-friendly
Strong security / keeps accounts safe
Easy setup / straightforward to set up
Smooth / works well / reliable

Cons

Issues with codes / login problems (cannot log in or access authenticator)
App sometimes hangs or does nothing after entering the code
Time synchronization requirement on device (phone time must be accurate) for the app to work
Problems transferring to a new device / setting up again (authenticator prompts)

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User Reviews

Recent rating average: 3.70

All time rating average: 4.65

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15% (201)

Date	Author	Comment
2026-08-03	Ma*****	Brak powiadomień i możliwości usuniecia konta nie przychodza pushe nie wyswietla sie 6cyfrowy szybki kod, beznadzieja ktora zamiast pomagać to tylko utrudnia życie
Brak powiadomień i możliwości usuniecia konta nie przychodza pushe nie wyswietla sie 6cyfrowy szybki kod, beznadzieja ktora zamiast pomagać to tylko utrudnia życie
2026-08-03	สร*****	having to auth with the app WHILE setting up the accounts is INSANE. whose logic is that!?
having to auth with the app WHILE setting up the accounts is INSANE. whose logic is that!?
2026-08-03	Ph*****	Cool
Cool
2026-08-03	Th*****	safe
safe
2026-08-03	Ja*****	👍
👍
2026-08-03	Kr*****	Seamless and efficient
Seamless and efficient
2026-08-03	Ba*****	very fast and accurate
very fast and accurate
2026-08-03	Ro*****	easy
easy
2026-08-03	Su*****	I always enable cloud backup. But the app turn it off randomly.. when we wanted to restore from backup unexpectedly during mobile loss / damage. No backup there.
I always enable cloud backup. But the app turn it off randomly.. when we wanted to restore from backup unexpectedly during mobile loss / damage. No backup there.
2026-08-03	Ne*****	Good For Use.
Good For Use.