Reviews of Microsoft Authenticator

By: Microsoft Corporation App

List of user reviews and ratings for Microsoft Authenticator

Total ratings

4.65 (Rating count: 2,719,879)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users frequently praise Microsoft Authenticator for being easy to use, quick to set up, and providing strong security to keep accounts safe. Many also note it works smoothly and reliably for everyday use. However, several reviews mention recurring issues: authentication codes failing to log in, the app hanging after entering a code, and setup problems when adding the app to a new device. A time-sync requirement on the phone is also highlighted as a potential pitfall. Overall, usability and security are strengths, but reliability issues with codes and device transfers recur.

Pros

Easy to use / user-friendly
Strong security / keeps accounts safe
Easy setup / straightforward to set up
Smooth / works well / reliable

Cons

Issues with codes / login problems (cannot log in or access authenticator)
App sometimes hangs or does nothing after entering the code
Time synchronization requirement on device (phone time must be accurate) for the app to work
Problems transferring to a new device / setting up again (authenticator prompts)

Upgrade to see all 1,310 reviews

User Reviews

Recent rating average: 4.10

All time rating average: 4.65

Upgrade to see all 1,310 reviews

15% (197)

Date	Author	Comment
2026-07-11	GO*****	To access my Remitano account
To access my Remitano account
2026-07-11	VE*****	very good app
very good app
2026-07-11	Br*****	great 👍 works as expected.
great 👍 works as expected.
2026-07-11	Sh*****	This app user friendly in all aspects critical to data security and communications experience across all devices. I will always recommend it.
This app user friendly in all aspects critical to data security and communications experience across all devices. I will always recommend it.
2026-07-11	Fa*****	rather faster than others
rather faster than others
2026-07-11	Ri*****	best
best
2026-07-11	Ed*****	amazing experience
amazing experience
2026-07-11	Ni*****	easy to use
easy to use
2026-07-11	Bi*****	extremely difficult to login.
extremely difficult to login.
2026-07-11	Go*****	excellent
excellent