Reviews of Anonymous VPN

By: AVPN Security Tools

List of user reviews and ratings for Anonymous VPN

Total ratings

2.55 (Rating count: 199)

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Review summary

Users appreciate the responsive and helpful customer service of Anonymous VPN, including quick email replies and refunds. The VPN generally works well when functional. However, many users report unexpected high charges beyond advertised prices, difficulty cancelling subscriptions through the app or Google account, and problems with unwanted automatic renewals. Technical issues like login failures and app incompatibility also appear. Overall, while support is praised, billing transparency and ease of cancellation are significant concerns.

Pros

Good customer service with quick email responses
Effective in providing VPN service when it works
Easy subscription cancellation through customer support emails
Offers trial option to test the service before a full commitment
Responsive refunds when contacted

Cons

Unexpectedly high charges exceeding advertised prices
Difficulties cancelling subscriptions directly through the app or Google account
Issues with automatic subscription renewals and unrecognized payments
Technical problems such as login failures and app incompatibility
Poor communication and delayed responses to cancellation requests

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User Reviews

Recent rating average: 2.00

All time rating average: 2.55

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41% (11)

Date	Author	Comment
2022-10-18	mi*****	I wasn't trying to spend $30 I literally thought it was $1 to $3 I want my money back I thought I signed up for a legitimate, this is service is not .
I wasn't trying to spend $30 I literally thought it was $1 to $3 I want my money back I thought I signed up for a legitimate, this is service is not .
2022-07-18	Re*****	ACE! I've been using this since 2020. I know it's not the most popular BUT I've never had issues, except once after a renewal and my settings got a little wonky BUT customer service not only fixed it. They responded so quickly on both occasions I actually missed their replies until days later. Could be pure coincidence but it's noteworthy and much appreciated.
ACE! I've been using this since 2020. I know it's not the most popular BUT I've never had issues, except once after a renewal and my settings got a little wonky BUT customer service not only fixed it. They responded so quickly on both occasions I actually missed their replies until days later. Could be pure coincidence but it's noteworthy and much appreciated.