Features & Capabilities

The United Illuminating (UI) app offers a seamless way for users to manage their energy accounts directly from their devices. With just a few clicks, users can securely log in using touch or facial recognition, view and pay bills quickly, and access account information in real-time.

Designed for convenience on the go, the app enables easy outage reporting with estimated restoration times and outage maps. Users can also enroll in eBill for online bill access, sign up for AutoPay to automate payments, and utilize Budget Billing to manage expenses predictably. The app further allows updating personal details and preferences, making managing your energy account simpler and more efficient than ever.

User Growth & Download Statistics

By:
Avangrid Inc.
Downloads:
53,078 158
Rating:
4.54
(989)
0.03
Version:
25.03.2601 Last updated: 2025-11-24
Version code:
25032601
Creation date:
2019-12-20
Publisher country:
US US
Permissions:
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • android.permission.ACCESS_ADSERVICES_AD_ID Low risk
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.RECEIVE_BOOT_COMPLETED Low risk
  • android.permission.SCHEDULE_EXACT_ALARM Low risk
  • android.permission.USE_BIOMETRIC Low risk
  • See more
Size:
15.56MB
Email:
mo*****@avangrid.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-08
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Avangrid Inc.
Google Play Store
https://play.google.com/store/apps/details?id=com.avangrid.uinetcustomer
Email:
mo*****@avangrid.com
Website:
https://www.uinet.com

User Reviews

Pros
  • Easy to use and convenient for bill payments
  • Quick and reliable for managing accounts
  • Good for seniors and those who prefer app-based management over physical visits
  • Ability to change payment amounts and manage account details easily
  • Works well most of the time, providing a streamlined experience
Cons
  • Frequent errors and crashes, especially during payment attempts
  • Poor user interface, leading to confusion and frustration
  • Biometric login often fails despite being enabled
  • Some users report issues with payment processing and delays in transactions
  • Requires a convenience fee for using the app compared to free online payments with other companies
Recent reviews
App not compatible with new Samsung tablet since getting notice of an update. Worked fine previously.
by Se*****, 2026-04-08

Straightforward way to follow everything related to United Illuminating.
by Sc*****, 2026-03-21

Easy to navigate.
by Na*****, 2026-02-22
View all user reviews ›

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