Reviews of Autotrader: Shop Cars For Sale

By: Autotrader, Inc. App

List of user reviews and ratings for Autotrader: Shop Cars For Sale

Total ratings

4.44 (Rating count: 47,515)

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Review summary

The app is valued for its broad vehicle selection, up-to-date information, easy search, and test-drive scheduling. However, multiple reviews flag unreliable listings and misrepresented availability, inconsistent behavior between app and website, and confusing navigation with limited detail. A few technical issues (e.g., VIN entry for selling) also appear. Overall, it's useful for car shopping but reliability and usability improvements are repeatedly requested.

Pros

Wide and diverse vehicle listings from multiple dealers
Up-to-date information and useful vehicle details
Easy search and discovery with quick lookups and distance-based filtering
Options to schedule test drives and connect with dealers
Helpful customer service and generally positive user experience

Cons

Listings can be inaccurate or unavailable; cars shown as available may not be actually available, and private-party listings vs dealers can be confusing
Poor usability and navigation: confusing interface, filters sometimes don't work, and the app pushes users toward sales without necessary detail
App-specific issues like VIN input for selling not functioning; selling flow errors

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User Reviews

Recent rating average: 3.00

All time rating average: 4.44

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31% (169)

Date	Author	Comment
2026-08-24	Rm*****	Has some handy features for buyers, but basically useless for selling, at least on my phone. Selling page just shows a loading icon forever after logging in. Nowadays, it would be weird if an app actually made it easier to do something useful that I could easily do in a browser a few years ago. Pretty convinced it's all designed to just waste our time anymore, so good job, I guess?
Has some handy features for buyers, but basically useless for selling, at least on my phone. Selling page just shows a loading icon forever after logging in. Nowadays, it would be weird if an app actually made it easier to do something useful that I could easily do in a browser a few years ago. Pretty convinced it's all designed to just waste our time anymore, so good job, I guess?
2026-08-22	Ch*****	The app hides the car history information when looking at a vehicle. It's easy to find when you don't have the app installed. It should look the same, but it changes. I think I will deleted the app.
The app hides the car history information when looking at a vehicle. It's easy to find when you don't have the app installed. It should look the same, but it changes. I think I will deleted the app.
2026-08-22	Sh*****	I'm looking for a Ford f350 single rear wheel. no filter available for this truck.
I'm looking for a Ford f350 single rear wheel. no filter available for this truck.
2026-08-22	Rh*****	Only good if you are a dealer selling, not fsbo, you get messages but then in minutes the account is no longer active. Others scam you. You get offer to buy your car
Only good if you are a dealer selling, not fsbo, you get messages but then in minutes the account is no longer active. Others scam you. You get offer to buy your car
2026-08-21	G.*****	good
good
2026-08-21	Ed*****	good
good
2026-08-21	Ta*****	helpful
helpful
2026-08-21	B *****	As a seller, all I got was messages from scammers asking me to text or email them outside of the platform. Blocking them didn't work and contacting Autotrader didn't solve anything either. Would not recommend. Keep your money
As a seller, all I got was messages from scammers asking me to text or email them outside of the platform. Blocking them didn't work and contacting Autotrader didn't solve anything either. Would not recommend. Keep your money
2026-08-21	Sc*****	Great
Great
2026-08-20	Ed*****	wonderful
wonderful