Reviews of iPacket Dealer

By: AutoIPacket, LLC App

List of user reviews and ratings for iPacket Dealer

Total ratings

4.32 (Rating count: 87)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

User reviews highlight that iPacket Dealer is a valuable and helpful tool for car dealership sales teams, enabling efficient customer engagement and access to vehicle info on the go. However, many users report frequent crashes, freezing, and significant problems following recent updates, including issues with app updates themselves. The barcode scanning functionality is also noted as glitchy. While customer service is appreciated, reliability issues after updates negatively impact overall app usability.

Pros

Helps salespeople and managers in car dealerships improve customer engagement and satisfaction
Provides fast and reliable access to vehicle information, especially useful while on the lot
Convenient tool for real-time sharing of vehicle information with customers
Valued for its functionality as a selling tool and for regularly incorporating user feedback
Helpful staff supporting the app and concept

Cons

App crashes or freezes frequently, especially on secondary pages
Recent update caused significant glitches, reducing app functionality and causing stalling issues
Users experience problems updating the app; app requests updates but no updates are available in the store
The app often won't open or work after updates, causing work interruptions
Barcode scanning feature is glitchy and sometimes stalls

Upgrade to see all 20 reviews

User Reviews

Recent rating average: 2.60

All time rating average: 4.32

Upgrade to see all 20 reviews

35% (7)

Date	Author	Comment
2024-04-10	Ja*****	This app is awful after the recent update. Just use the website.
This app is awful after the recent update. Just use the website.
2024-03-29	Ro*****	Continually keeps crashing. The desktop version is better
Continually keeps crashing. The desktop version is better
2024-03-04	Br*****	Nice when it works, very glitchy. Update - upgraded phone (now have S24) and now minimal functionality and no solution in sight, really tough to effective on the job when tools don't work.
Nice when it works, very glitchy. Update - upgraded phone (now have S24) and now minimal functionality and no solution in sight, really tough to effective on the job when tools don't work.
2023-08-23	Je*****	Fantastic app for any salesperson or sales manager in any car dealership. Makes customer engagement and satisfaction soar!
Fantastic app for any salesperson or sales manager in any car dealership. Makes customer engagement and satisfaction soar!
2022-12-09	Jo*****	Constantly freezing on secondary pages.
Constantly freezing on secondary pages.
2022-06-18	jo*****	Superb app! I Love it!
Superb app! I Love it!
2022-02-10	Mi*****	How you gonna show update and not let app be used but have no actual update
How you gonna show update and not let app be used but have no actual update
2022-02-09	Lu*****	Helpful staff and great idea
Helpful staff and great idea
2020-09-25	An*****	Please fix. The new update won't allow you to update. Tried uninstalling as well to no avail. Same issue. Thanks.
Please fix. The new update won't allow you to update. Tried uninstalling as well to no avail. Same issue. Thanks.
2020-09-25	Ma*****	The app is saying it needs to be updated but in the app store there is no update. App will not open now. I need this for work..
The app is saying it needs to be updated but in the app store there is no update. App will not open now. I need this for work..