Reviews of August Home

By: August Home, Inc. App

List of user reviews and ratings for August Home

Total ratings

4.29 (Rating count: 18,633)

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Review summary

Users report frequent connectivity and stability problems, with Auto-Unlock being ineffective. The app works for some multi-unit setups and offers a key-backup feature, but reliability is inconsistent due to Bluetooth/Wi-Fi issues, freezes, and compatibility/region limitations (ZWAVE removal, MyQ conflicts, US-number restrictions).

Pros

Reliable across multiple locks for some users (e.g., 'I have 4 of these units and all work great').
Key backup feature via the app is helpful.
Convenience of controlling the lock via the app.

Cons

Frequent connectivity and reliability issues with Bluetooth/Wi-Fi; long connection times; devices often fail to connect.
App instability and unresponsiveness; frequent freezes and needs to reopen to work.
Auto-Unlock is ineffective and drains battery due to fixed geofence range.
Compatibility and integration problems: newer locks not supported, Zwave support removed, and conflicts with MyQ.
Account/region limitations: cannot create account; only US phone numbers; cannot change country code.

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User Reviews

Recent rating average: 3.60

All time rating average: 4.29

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31% (66)

Date	Author	Comment
2026-07-04	Om*****	I use August for all my BNBs. Definitely a solid dependable lock
I use August for all my BNBs. Definitely a solid dependable lock
2026-07-03	Ja*****	Works seamlessly always. Just the assembly is famous for wearing out batteries often, but still a great product.
Works seamlessly always. Just the assembly is famous for wearing out batteries often, but still a great product.
2026-07-01	El*****	safes me a trip down a flight of steps
safes me a trip down a flight of steps
2026-06-30	Ja*****	The app is fine. My issue is they removed z-wave from the August Pro Lock. It was why I purchased the lock to begin with. Now I have to rely on Bluetooth and wifi which are both lacking in reliability. I'm not sure how removing a core feature after purchase is even legal.
The app is fine. My issue is they removed z-wave from the August Pro Lock. It was why I purchased the lock to begin with. Now I have to rely on Bluetooth and wifi which are both lacking in reliability. I'm not sure how removing a core feature after purchase is even legal.
2026-06-30	Ro*****	7yrs going strong 💪🏾 ❤️
7yrs going strong 💪🏾 ❤️
2026-06-27	De*****	Let's me know that my dad's healthcare workers showed
Let's me know that my dad's healthcare workers showed
2026-06-27	Ro*****	horrible
horrible
2026-06-25	Ke*****	Send August to jail. Waste of money and time.
Send August to jail. Waste of money and time.
2026-06-23	Ro*****	love mine it great??
love mine it great??
2026-06-22	Ah*****	great app, good functionality however battery life is not that great.
great app, good functionality however battery life is not that great.