Reviews of Audiobooks by AudiobookSTORE

By: AudiobookStore.com App

List of user reviews and ratings for Audiobooks by AudiobookSTORE

Total ratings

2.89 (Rating count: 1,554)

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Review summary

User reviews show a mixed picture: the app has a large, varied library and generally friendly design with reasonable pricing and offline access for purchased titles. However, recurring issues include hidden subscription charges and difficult cancellation, poor support and refund handling, a glitchy/unpolished interface that hampers playback, and problems with downloading or listening offline. These negatives often overshadow the positives for many users.

Pros

Huge library with a wide range of titles, including titles not found on Audible
User-friendly app and website design
Reasonable prices with discounts via a flex pass
Ability to download purchased titles for offline listening

Cons

Subscription charges and hidden or hard-to-find unsubscribe options
Poor or unresponsive customer support and lack of refunds
Glitchy, outdated UI and performance; difficulty resuming playback
Offline download/listening issues for purchased books
Inability to contact or cancel easily; reports of being blocked or ignored by support

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User Reviews

Recent rating average: 2.00

All time rating average: 2.89

Upgrade to see all 81 reviews

59% (48)

Date	Author	Comment
2026-08-08	Ne*****	poor customer service!!!
poor customer service!!!
2026-07-27	Wa*****	cant unsubscribe. Thought ot was a Sitchin book, not a library. Cant afford it along with all else.
cant unsubscribe. Thought ot was a Sitchin book, not a library. Cant afford it along with all else.
2026-07-21	DA*****	App failed to download...very disappointing!
App failed to download...very disappointing!
2026-06-22	Ju*****	I purchased an audio book, but unable to listen to it
I purchased an audio book, but unable to listen to it
2026-06-16	Je*****	Love this app and have had it for years Works great on my Samsung Tab, but I'm having issues with it on my Pixel 10 Pro XL. Or seems to just close itself after about 15 minutes. Personally the new layout is terrible. in an attempt to simplify the app they gutted some functionality. Now I'm trying to figure out how to "rollback" the update Jeff L-8 Google Guide.
Love this app and have had it for years Works great on my Samsung Tab, but I'm having issues with it on my Pixel 10 Pro XL. Or seems to just close itself after about 15 minutes. Personally the new layout is terrible. in an attempt to simplify the app they gutted some functionality. Now I'm trying to figure out how to "rollback" the update Jeff L-8 Google Guide.
2026-06-15	Ni*****	Bought one audiobook and somehow ended up paying monthly FlexPass fees for months without realising it. I only discovered the charges when my wife spotted them on our credit card statement. I never bought another audiobook or used the membership benefits. Customer support hid behind their terms and conditions despite being able to see I’d only made one purchase. The UI is clunky and nowhere near Audible. Felt misled, not valued. Won’t be back and wouldn’t recommend.
Bought one audiobook and somehow ended up paying monthly FlexPass fees for months without realising it. I only discovered the charges when my wife spotted them on our credit card statement. I never bought another audiobook or used the membership benefits. Customer support hid behind their terms and conditions despite being able to see I’d only made one purchase. The UI is clunky and nowhere near Audible. Felt misled, not valued. Won’t be back and wouldn’t recommend.
2026-06-12	Ca*****	The updated app is disappointing. It is so frustrating when the new version doesn't work as well as the previous one did. They took away the slider for playback speed and now there are just a few limited choices, one of which is 50% speed which is ridiculous. I like to set my audiobooks at around 80% for when I'm listening to fall asleep, but now that's impossible. Is there any way to go back to the previous app version?
The updated app is disappointing. It is so frustrating when the new version doesn't work as well as the previous one did. They took away the slider for playback speed and now there are just a few limited choices, one of which is 50% speed which is ridiculous. I like to set my audiobooks at around 80% for when I'm listening to fall asleep, but now that's impossible. Is there any way to go back to the previous app version?
2026-06-03	Je*****	the latest may 2026 update is a disaster. the app freezes during playback. downloading a new audiobook is not as easy as before. please rollback your changes.
the latest may 2026 update is a disaster. the app freezes during playback. downloading a new audiobook is not as easy as before. please rollback your changes.
2026-05-14	*****	sleep timer countdown is almost invisible due to the muted colours. aside from this minor niggle it's a good app
sleep timer countdown is almost invisible due to the muted colours. aside from this minor niggle it's a good app
2026-05-07	se*****	doesn't remember my progress, had to find where I was myself
doesn't remember my progress, had to find where I was myself