Atoz Admin

AtoZ Admin is the mobile operations app for authorized AtoZ Service World office staff. Manage bookings, assign engineers, track payments, and respond to live alerts — without opening a laptop.

Built for dispatchers, support staff, and managers who need instant access while on the move.

KEY FEATURES

📊 Operations dashboard
See new requests, assigned jobs, in-progress work, and completed bookings at a glance. SLA warnings and outstanding payment alerts keep you ahead of delays.

📋 Bookings management
Browse and filter bookings by status — New, Assigned, In Progress, Completed. Open any job for full customer details, service address, activity timeline, and quick status updates.

👷 Assign engineers fast
View recommended partners with availability, ratings, and workload. Assign the right technician in one tap.

💰 Billing & payments
Record GPay, cash, and company UPI collections. Send invoice SMS, track outstanding payments, and review partner payroll summaries.

🔔 Live alerts & messages
Get push notifications for new bookings, assignments, status changes, and SLA breaches. Open alerts directly to the related booking or conversation.

📌 Pipeline & tasks
Kanban pipeline board for booking workflow. Personal task list for follow-ups like payment collection and engineer assignment.

🗺️ Partner onboarding & live map
Review new partner applications and see active engineers on a live GPS map.

🔐 Secure staff login
OTP login for authorized admin accounts. Optional fingerprint unlock for quick, secure access on trusted devices.

WHO CAN USE THIS APP

This app is for AtoZ Service World internal staff only. Login requires an active admin account (authorized mobile number). Customers and field partners should use the AtoZ Customer app or AtoZ Partner app instead.

SUPPORT

For access issues or technical support, contact your AtoZ Service World office administrator.