IR Connect

The App allows you to consult the IR Italiana Reprography product catalog.
The catalog is organized into 2 sections: consumables and office products.
In the consumables section we find toners, developers, laser and ink-jet cartridges, ribbons, and spare parts for printers and copiers, both original and compatible and remanufactured.
In the office products section the range includes office machines, writing, notebooks and notebooks, classification, stationery.
The catalog allows you to search according to the compatibility of the product for the relative printer / copier / multifunction, in a simple and guided way.
In the product sheets, in addition to the name and photo of the product, we find information relating to the compatibility of the products by original brands, models and codes of the manufacturer (oem).

A feature is provided for scanning the product barcode which allows the immediate identification of the product in the catalog.

The app is intended in particular for IR Italiana Riprografia resellers, who by activating an additional service have advanced features available such as:

• Visibility of the catalog with reserved prices and product availability and order management, with a cart shared with the company website.

• Consultation of archive documents relating to orders placed, invoices / delivery notes issued by IR, return requests.

• Ability to create and read QR codes corresponding to machines (printers / copiers) installed at end customers, through labels printed and applied to printers by the dealer.
The scan of the QR code acquires information regarding the article codes of the products associated with the printer, the customer and the printer itself, in order to allow the operator a quick selection of the products related to that machine to make the order.

• Creation of technical profiles through which the app can be used and configured in a restricted way by technicians who will be able to place product orders to be validated by the retailer without having access to product prices.

• Customer master data management to combine with QR codes and technician orders, and for which you can activate a second dedicated Office Connect app for managing product orders from customers to the reseller.