Peleng

Peleng is a business hub for owners and sales teams who want to keep incoming leads under control.

The app helps business owners see what is happening with their leads, sources and managers in one place. Instead of jumping between different channels and losing requests, Peleng gives your team a structured workspace for lead handling, follow-up and performance tracking.

With Peleng, business owners can:

• View incoming leads in a central dashboard
• Track which manager is responsible for each lead
• Monitor lead status, response time and overdue requests
• See team performance and workload
• Review source health and connection status
• Analyze lead activity, SLA risks and business insights
• Manage subscription limits and plan usage
• Work with a multilingual interface

Managers can use Peleng to:

• View assigned leads
• Open lead details
• Read the conversation history
• Reply to customers from inside the app
• Add internal notes
• Update lead status
• Track their own workload and activity

Peleng is designed to help businesses reduce missed requests, improve response speed and make lead processing more transparent.

Key features:

• Owner dashboard
See the current business situation: new leads, active leads, overdue leads, team status, source activity and important alerts.

• Lead inbox
Work with leads in a structured list. Filter by status, source, priority, assignment and SLA state.

• Built-in conversation view
Managers can process leads from inside the app. The backend is designed to send replies to the correct source, while the app keeps the conversation history visible to the team.

• Team management
Business owners can view managers, workload, activity, assignments and performance.

• Source management
Track source status, sync state, health, errors and connection events.

• Assignment and SLA control
Peleng helps show who is responsible for each lead and whether the lead is being handled on time.

• Analytics
View lead trends, source performance, team activity, SLA risks, message activity and business insights.

• Owner-as-manager mode
If the owner handles leads personally, Peleng supports that workflow without requiring a separate manager account.

• Multilingual interface
Peleng supports multiple languages, including English, Russian, Uzbek, Turkish, Arabic, Portuguese and Spanish.

Peleng is built for small and growing businesses that need a simple way to control incoming demand, organize sales work and understand where leads may be lost.

This closed test version is intended for evaluating the Peleng Mobile experience, user interface and core business workflows.