TechMate Support

About Aspire Software Ltd.
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Aspire Software Ltd. is driven by a dynamic team of professionals who have experience in various Business Sectors for more than 20 years.

The Aspire teams have solid hands-on-experience in Manufacturing, extremely busy Retail and Supermarket chains, Wholesale, Distribution, Restaurant and Bakery setups. Technically the team has Engineers with diverse skills, backed by International support and tie-ups to ensure reliable deliveries with cutting-edge technology to achieve successful business goals.

TechMate Support App:
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TechMate App is a Customer Support App for Aspire Software's Clients. Users, Ground personnel, Managers or Directors can easily send Support requests to their Relationship Managers and Technical Support Team at Aspire without resorting to Email or Phone calls. It’s easy to manage your issues on the go — anywhere and anytime. Feedback is in form of Test, Photos, Files, Voice, Video or Location etc. with complete tracking and live feedback.

This application will work both offline and online, with auto-push on Internet availability.

Major Features:

-Lodge Support Issues
You can report your issues to the Customer Support Team with full Multimedia capabilities: Send and receive photos, videos, documents, Voice Messages and Location.

-Manage Pending Issues:
You can view & edit your pending issues and a complete history, with filter options Store-wise

-Customisation Requests:
You can make the Customisation requests or features you would like to see in the new versions of your favourite application pool of Aspire Software.

-Manage Device Listing:
Add, View devices that are in your Company, with IP Details etc.

-What's New & ERP User Guides:
Review the latest features that get added to Aspire's Software family.

Aspire's ERP Accounting, Enterprise, HR, SmartMan, BackOffice and Front Office User guides and Manuals are available online for reference

There is no charge to download the App. The app does require data access and may incur costs related to data access, depending on your data plan.