ICA Dépannage

ICA Emergency Repairs is the official mobile app of ICA (Ingenious City Africa). It allows you to quickly find a qualified technician near you and track your home repair service in real time.

WHO IS IT FOR?

This app is for individuals and professionals who need home repair services: electricians, plumbers, refrigeration and air conditioning technicians, and other ICA services. Create your account in minutes and request a service call whenever you need one.

MAIN FEATURES

- Secure registration and login with your phone number
- Create a service request in just a few steps
- Automatic search for an available technician nearby
- Interactive map of online technicians near you
- Real-time notifications (technician found, job accepted, arrival)
- Track the service until completion
- Rate the technician after the job
- History of your past requests and service calls
- Editable personal profile

HOW DOES IT WORK?

1. Create your account with your phone number
2. Describe your problem and submit your request
3. ICA finds a qualified technician near you
4. Track the technician's arrival and the progress of the service call
5. Rate the service once the repair is complete

GEOLOCATION

Your location is used to send your request to the nearest technician and to display available professionals on the map. Location permission is requested when creating a request.

NOTIFICATIONS

Receive important alerts about the status of your request: technician assigned, technician en route, service completed, etc.

REQUIREMENTS

- Internet connection (3G, 4G, or Wi-Fi)
- Valid phone number
- Permissions: location and notifications (recommended)

SUPPORT

For any questions or difficulties, contact the ICA team using the contact information provided on this Play Store page.

ICA Troubleshooting — Your home repair service, made easy.