Reviews of ArtScroll Digital Library

By: ArtScroll / Mesorah Publications App

List of user reviews and ratings for ArtScroll Digital Library

Total ratings

4.49 (Rating count: 586)

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Review summary

ArtScroll Digital Library offers valuable high-quality Torah learning materials and is used daily by many users. While praised for content and layout, the app suffers from frequent crashes, buggy scrolling, problematic updates, poor account management, and unresponsive customer support. Users desire more features like dark mode and swipe page turning, and report issues with navigation and cross-device usage. Despite these challenges, many continue to rely on it for convenient study.

Pros

App provides access to a broad range of sefarim and Torah content, facilitating learning anytime.
Users appreciate the high quality and intuitive layout of certain sections like the siddur and talmud apps.
Daily usage suggests it is useful and valuable for regular study.
Automatic synchronization and library transfer between devices is effective.
Includes useful features such as automatic changes based on days and seasons.

Cons

Frequent app crashes and bugs reported, including issues with scrolling and page turns.
Problems with account management such as inability to change or log out of email accounts and restore purchases.
Update and store features (e.g., 'update all' and loading of content) are problematic and slow.
Customer support is unresponsive or ineffective, causing frustration.
Lack of desired features like dark mode and swipe-to-turn-page functionality.
Navigation and user interface is unintuitive or complicated for some users.
Cross-device (Apple to Android) purchases and usage are not seamless.

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User Reviews

Recent rating average: 3.20

All time rating average: 4.49

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26% (6)

Date	Author	Comment
2025-01-02	Ge*****	purchased mishnah to use on the computer. It will only let me use my phone, which already has the app associated with a different email address. So my chavrusa who is waiting half an hour still can't do this with me. app won't let me change email address. How terribly frustrating.
purchased mishnah to use on the computer. It will only let me use my phone, which already has the app associated with a different email address. So my chavrusa who is waiting half an hour still can't do this with me. app won't let me change email address. How terribly frustrating.
2024-12-12	‡Ξ*****	NO LONGER MAINTAINED! Restore email/account no longer is functioning, I can no longer retrieve my purchases.
NO LONGER MAINTAINED! Restore email/account no longer is functioning, I can no longer retrieve my purchases.
2024-12-05	1y*****	I use this daily during the week
I use this daily during the week
2024-02-28	Ja*****	Will change once I see artscroll listening to it's consumers : I am generally not a one star reviewer but hopefully this will get artscrolls attention. I use this app every day it is an amazing app and has so many different features that can be used. HOWEVER if your going to make an app with all the bells and whistles then why not FIX THE SCROLLING. Even a tiny scroll flies you to the bottom. Im not the first to mention this. They told me they're fixing it well it's been around a month :(
Will change once I see artscroll listening to it's consumers : I am generally not a one star reviewer but hopefully this will get artscrolls attention. I use this app every day it is an amazing app and has so many different features that can be used. HOWEVER if your going to make an app with all the bells and whistles then why not FIX THE SCROLLING. Even a tiny scroll flies you to the bottom. Im not the first to mention this. They told me they're fixing it well it's been around a month :(
2024-02-07	Al*****	Love the app, but for some reason after a recent update, the slightest swipe sends the page scrolling so fast it's making it almost impossible to use. Please check this out.
Love the app, but for some reason after a recent update, the slightest swipe sends the page scrolling so fast it's making it almost impossible to use. Please check this out.
2023-10-05	Be*****	There is an issue in that the minyan finder is not appearing in navigation can this be fixed? Also when will rashi on chumash be released?
There is an issue in that the minyan finder is not appearing in navigation can this be fixed? Also when will rashi on chumash be released?
2023-09-06	P *****	I wish there was a dark mode. White letters on black or even sepia. I turn my brightness way down but still after 18 DAFs my eyes hurt.
I wish there was a dark mode. White letters on black or even sepia. I turn my brightness way down but still after 18 DAFs my eyes hurt.
2022-05-31	jo*****	It's been over two years since the app worked! Artscroll has the all time worst customer service on earth! 24 times I called this morning, when I dial 477, the call drops, when I dial the operator, she asks if I left a message? I left a message everytime I had a chance! I keep calling and leaving messages and writing emails. I keep leaving my contact number, but I only got one call back and I missed it. It wouldn't matter if you'd answer your phone!
It's been over two years since the app worked! Artscroll has the all time worst customer service on earth! 24 times I called this morning, when I dial 477, the call drops, when I dial the operator, she asks if I left a message? I left a message everytime I had a chance! I keep calling and leaving messages and writing emails. I keep leaving my contact number, but I only got one call back and I missed it. It wouldn't matter if you'd answer your phone!
2022-05-14	Da*****	Excellent! Latest Hotfix update, means I can enjoy the New Chumash release without App crashing. Thankyou!
Excellent! Latest Hotfix update, means I can enjoy the New Chumash release without App crashing. Thankyou!
2022-05-12	CB*****	Updated May 12, '22: Thank you! Your fix worked and I'm once again able to use the Tehillim app. Thank you for your prompt attention to this matter. Original May 11, '22 I've been using this app daily for tehillim and it's been a pleasure. However it started crashing on my android device yesterday, May 10, '22. I cleared cache and rebooted but it's still crashing. I have a screenshot of a system error explaining that a bug in the app is causing it to crash. Can a developer please contact me?
Updated May 12, '22: Thank you! Your fix worked and I'm once again able to use the Tehillim app. Thank you for your prompt attention to this matter. Original May 11, '22 I've been using this app daily for tehillim and it's been a pleasure. However it started crashing on my android device yesterday, May 10, '22. I cleared cache and rebooted but it's still crashing. I have a screenshot of a system error explaining that a bug in the app is causing it to crash. Can a developer please contact me?