Reviews of FlyLogan

By: Massport

List of user reviews and ratings for FlyLogan

Total ratings

3.56 (Rating count: 64)

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Review summary

Users find FlyLogan convenient and appreciate shuttle service and ease of use in some cases, along with free WiFi. However, multiple reviews highlight major issues with inaccurate bus timing, troublesome account creation/login processes, poorly organized ticket management, and lack of integration between app and website accounts. The bus tracker and UX problems reduce reliability and user satisfaction. Overall, users report that while the service has merits, the app's technical flaws and information accuracy limit its usefulness.

Pros

Easy to use for some users.
Convenient shuttle bus service.
Helpful and pleasant service noted by some.
Free premium WiFi available.
Useful for viewing bus schedules.

Cons

Inaccurate or unreliable bus timing/tracker information.
Difficulty logging in or creating accounts due to app errors.
Poor organization and difficulty accessing tickets within the app.
Lack of synchronization between the app and website accounts.
Incomplete or low-quality user experience, including UX issues and features only working on browser.

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User Reviews

Recent rating average: 3.10

All time rating average: 3.56

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21% (6)

Date	Author	Comment
2025-01-30	Ev*****	THE BEST
THE BEST
2025-01-16	Li*****	Easy to use. Pleasant driver. Saved my family the hassle of picking me up. I will definitely use again. Fair price too.
Easy to use. Pleasant driver. Saved my family the hassle of picking me up. I will definitely use again. Fair price too.