ARRIS SURFboard mAX™ Manager

Name: ARRIS SURFboard mAX™ Manager
Rating: 2.5777779 (50 reviews)
Author: VANTIVA USA LLC

By: VANTIVA USA LLC

ARRIS SURFboard mAX™ Manager makes configuring your Wi-Fi network easy

Features & Capabilities

The ARRIS SURFboard mAX™ Manager app offers an intuitive way to configure, secure, and optimize your SURFboard mAX Pro/Plus Mesh Wi-Fi 6 System. Designed for effortless setup, the app guides users through the installation process with step-by-step instructions, ensuring quick network readiness. Users can perform system speed tests, monitor connected devices, and manage network settings remotely in a secure environment.

With advanced features like creating separate guest networks, scheduling parental controls, and automatic system updates, the app ensures your home Wi-Fi is fast, reliable, and safe. Transition to the new SURFboard Central app seamlessly with migration tools while maintaining your existing settings. Visit www.surfboard.com for more details and experience whole-home coverage with cutting-edge tri-band Wi-Fi 6 technology.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

2.5.29 Last updated: 2020-06-08

Creation date:

2019-04-19

Publisher country:

Email:

in*****@arrisi.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 463,154 ▼ 1,774

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

VANTIVA USA LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.arris.mAX

Email:

in*****@arrisi.com

Website:

http://www.surfboard.com

User Reviews

Users report that while the hardware provides fast Wi-Fi when properly connected, the ARRIS SURFboard mAX Manager app is unreliable and buggy. Common issues include being logged out frequently, inability to detect satellites and connected devices, and loss of connection requiring frequent resets. The app lacks a web interface, limiting troubleshooting and control. Additionally, ARRIS has replaced this app with SURFboard Central, which users find worse, leading to frustration. Some users experienced improvement after firmware updates, and initial setup is generally easy and fast when successful.

Pros

Easy and fast setup process for router and satellites when it works.
Once set up, Wi-Fi and internet speeds are fast and reliable.
Firmware updates can improve functionality and stability.
The product hardware works well in terms of speed when connected properly.

Cons

App frequently fails to connect or log in, often logging users out when exiting.
App often does not detect or show satellite units and connected devices reliably.
Lack of a web interface forces reliance on a buggy app with limited features and poor troubleshooting options.
App and system have bugs causing regular loss of connection between main router and satellite units, requiring frequent resets.
App replaced by a new app that is considered worse, and users are forced to discontinue using this app despite its previous effectiveness.

Recent reviews

How do you make an app this bad? It logs me out every time I exit the app, it can't connect to the net and is slower then slow.

Ab*****, 2022-09-17

The app used to work amazing but sometimes during the last couple do months I haven't been able to connect to the app. It keeps asking to setup even though I had been using it for over a year beforehand. It tries to connect via Bluetooth while I'm literally using the wifi so I can't setup to use the options or remotely reset my router which what I mainly use this app for.