Aquaservice Android

Aquaservice

Manage Aquaservice from your mobile. Your water service at home and coffee.

Features & Capabilities

Aquaservice is Spain's leading home delivery service of natural mineral water and refreshing drinks, including coffee, with dispenser options. This free mobile app lets you manage your water and coffee services conveniently from your phone 24/7. Key features include view your next delivery date, select products for your orders (water, coffee, accessories), leave delivery notes, request urgent deliveries, review invoices and delivery notes, manage multiple delivery points, request dispenser sanitization, and contact customer service directly.

Committed to sustainability, Aquaservice operates a circular economy model for 100% recyclable containers and utilizes a large hybrid delivery fleet to reduce CO2 emissions. With over two million users relying on their service daily, Aquaservice combines convenience, reliability, and eco-friendly practices. Download the app to experience streamlined management of your Aquaservice deliveries and enjoy flexible, customer-focused water and coffee services in Spain.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
VIVA AQUA SERVICE SPAIN SA
Google Play Store
https://play.google.com/store/apps/details?id=com.aquaservice
Email:
ap*****@aquaservice.com
Website:
http://www.aquaservice.com

User Reviews

Users largely praise Aquaservice for strong customer service and good-tasting water delivered on time. However, recurring problems include app usability (registration and order changes), billing inconsistencies and price hikes, and delivery issues (late or left at the portal with poor communication). Language support is also a concern, though English assistance is not universally available.
Pros
  • Excellent customer service and friendly, helpful staff
  • High-quality water with good taste
  • Reliable, on-time delivery
  • English-speaking customer support available
Cons
  • App usability and account/registration issues (difficulty registering, cannot modify orders, account/invoice problems in the app)
  • Billing issues and unexpected price increases / charges / incorrect invoices
  • Delivery issues (late deliveries, deliveries left at the door/portal, poor scheduling/communication)
  • Language support limitations (app is Spanish-only, lack of English support)
Recent reviews
Aquaservice, por qué la aplicación no enseña el estado actualizada de mi cuenta? Sigo viendo facturas erróneos después de muchos días (he hablado y mandado dos emails con un agente que me asegura que no hay ninguna duda). Alguien puede explicar por favor? 16/08 He mandado un email con la información necesario para corregir el error. Espero que sea rectificado cuanto antes. 19/08 Todavía sigue igual. No hay respuesta de mi email de la semana pasada ni una resolución.
by Mo*****, 2024-08-19

Great customer service & always on time!
by Wi*****, 2024-07-03
View all user reviews ›

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