Reviews of eSELFSERVE

By: Automatic Payroll Systems, Inc. App

List of user reviews and ratings for eSELFSERVE

Total ratings

4.64 (Rating count: 965)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Most reviews center on access problems: frequent sign-in failures, wrong credentials, and password reset lockouts. Many users can’t log in reliably, with some noting blocked account changes. Biometric login is inconsistent or removed after updates. UI/UX is criticized for hidden buttons and poor navigation, and several users report crashes after updates. A minority mention that once logged in, pay stubs and time cards are accessible. Overall, reliability and usability are inconsistent.

Pros

Some users report the app is very good/awesome/nice when functioning correctly.
Biometric login can work on certain devices.
When signed in, the app provides access to pay stubs and time cards.

Cons

Frequent login issues: cannot sign in, wrong credentials, and recurring sign-in/out problems.
Password reset problems and lockouts (e.g., 72-hour delays or inability to reset).
Biometric login missing or removed after updates on newer devices.
Poor UI/UX/navigation with missing or hidden buttons and non-intuitive flows.
Stability issues: crashes/force closes after updates and overall reliability problems.

Upgrade to see all 91 reviews

User Reviews

Recent rating average: 3.00

All time rating average: 4.64

Upgrade to see all 91 reviews

70% (64)

Date	Author	Comment
2026-08-11	Ed*****	I like it
I like it
2026-07-24	Ma*****	It works most of the time now.
It works most of the time now.
2026-07-17	Ti*****	it too much every time I'm trying to login it's a problem 😕
it too much every time I'm trying to login it's a problem 😕
2026-06-16	Kr*****	Love Love this app. So easy to use and love it. ❤️
Love Love this app. So easy to use and love it. ❤️
2026-06-14	Br*****	Not able to make access
Not able to make access
2026-06-09	Ka*****	Sometimes it is hard to get signal but otherwise great 🙂
Sometimes it is hard to get signal but otherwise great 🙂
2026-06-08	Ja*****	trash
trash
2026-05-15	lu*****	good
good
2026-05-11	Re*****	Half of the time I trying clocking in or out, it tells me that I'm not within range to do so even though I'm standing in the office. The I have to force close it, turn my location off and on, and try again. A recent update also removed native biometric sign in, so now I can only use my fingerprint through Samsung Pass, which is annoying because it doesn't pop up on its own like it used to.
Half of the time I trying clocking in or out, it tells me that I'm not within range to do so even though I'm standing in the office. The I have to force close it, turn my location off and on, and try again. A recent update also removed native biometric sign in, so now I can only use my fingerprint through Samsung Pass, which is annoying because it doesn't pop up on its own like it used to.
2026-05-10	Qu*****	App could be better , it's a process though , after making the account I noticed my account info didn't work properly and I'm not sure as to why but we shall see 😉💪🏼
App could be better , it's a process though , after making the account I noticed my account info didn't work properly and I'm not sure as to why but we shall see 😉💪🏼