mSales

MGL mSales App is a smart field service application designed to help technicians efficiently perform meter reading and service activities while working in the field.

The app allows technicians to view their assigned tasks, access customer information, capture meter readings, and update service activities directly from their mobile devices. With a simple interface and reliable performance, the app helps field teams complete their work faster and more accurately.

Designed for real-world field conditions, the app also supports offline operation, allowing technicians to continue working even when network connectivity is limited.

Key Features:

Technician Dashboard - Get a quick overview of daily work assignments, including completed, pending, and upcoming service appointments. The dashboard helps technicians organize their day and track their progress easily.
Service Appointment Management - View and manage assigned service visits with full details including customer information, service location, and appointment schedule.
Customer & Meter Details - Access important customer information such as account details, meter number, address, and service history to ensure accurate service delivery.
Easy Meter Reading Entry - Enter meter readings quickly through a guided and simple interface. The app allows technicians to add remarks and select predefined options for better accuracy.
Capture Meter Photos - Take photos of meters directly from the app as supporting evidence for readings. This improves transparency and helps maintain accurate service records.
Guided Work Steps - Follow structured work steps provided for each service task, ensuring technicians complete all required actions during the service visit.
Offline Mode - Work seamlessly even without internet connectivity. Technicians can continue capturing meter readings, updating service activities, and completing tasks offline. Once the device reconnects to the internet, all information is automatically synchronized.
Smart Data Sync - The app stores service updates and meter readings locally on the device while working offline. Once a reliable internet connection is available, the app automatically syncs the data with the system, ensuring accurate and up-to-date information.
Simple & User-Friendly Interface - The app is designed to be easy to use for field technicians, ensuring quick navigation and smooth task completion during daily operations.