Reviews of CAR:GO - Go Anywhere

By: DNP GO TECHNOLOGIES App

List of user reviews and ratings for CAR:GO - Go Anywhere

Total ratings

4.20 (Rating count: 17,435)

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Review summary

Users report polite and professional drivers with clean vehicles and quick arrivals, recommending it when functioning well. However, consistent issues include inaccurate arrival times, expensive rides with frequent and sometimes unjust cancellation fees, and poor app reliability after updates. Problems with phone verification and payment methods cause inconvenience, compounded by poor customer support and unresolved complaints. Despite some positive experiences, many users find the app unreliable, buggy, and difficult to use, leading some to compare it unfavorably with competitors or label it a scam.

Pros

Drivers are polite, professional, and vehicles are clean.
Service works well in city center and outskirts with quick driver arrivals.
Supports multiple payment methods including cash and cards.
Highly recommended by some users for reliability when it works.
Good customer service from some drivers and initial app use experiences.

Cons

Inaccurate and inflated arrival time estimates, often twice or more than actual.
High ride prices and frequent cancellation fees, sometimes disputed by support.
Unreliable app performance with frequent bugs, crashes, and poor UX, especially in recent updates.
Difficulties with phone number verification and payment card registration.
Poor customer support and unresolved issues leading to accusations of scam or spam.

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User Reviews

Recent rating average: 2.60

All time rating average: 4.20

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60% (57)

Date	Author	Comment
2026-07-02	Bo*****	Ćaci Apllikacija
Ćaci Apllikacija
2026-06-27	ki*****	The complaint management system is highly inefficient, leading to a situation where drivers are able to manipulate the system. The location update functionality experiences significant delays, necessitating frequent verification of the accuracy of the displayed location.
The complaint management system is highly inefficient, leading to a situation where drivers are able to manipulate the system. The location update functionality experiences significant delays, necessitating frequent verification of the accuracy of the displayed location.
2026-06-24	Mi*****	They absolutely ruined the app and both the user and driver experience by making you unable to call the driver unless you are right next to them. The driver cannot call you either.
They absolutely ruined the app and both the user and driver experience by making you unable to call the driver unless you are right next to them. The driver cannot call you either.
2026-06-16	Sl*****	🙂❤️
🙂❤️
2026-06-15	Ma*****	Aplikacija radi dobro ali bih mogla da se zakunem da od kako je uvedena doplata za brže dobijanje vozila dobijam apsurdno udaljene vozače. Vide se vozila na mapi bukvalno u komšiluku a sistem šalje čoveka 2km dalje, preko 10min čekanja. Nema smisla.
Aplikacija radi dobro ali bih mogla da se zakunem da od kako je uvedena doplata za brže dobijanje vozila dobijam apsurdno udaljene vozače. Vide se vozila na mapi bukvalno u komšiluku a sistem šalje čoveka 2km dalje, preko 10min čekanja. Nema smisla.
2026-06-09	Sr*****	Jednostavno poručivanje i dobra usluga
Jednostavno poručivanje i dobra usluga
2026-06-03	Mi*****	Idealno za naručivanje i praćenje vožnje, i za druge osobe. Ne pravi problem, i prihvata vožnju i na kraćim relacijama.
Idealno za naručivanje i praćenje vožnje, i za druge osobe. Ne pravi problem, i prihvata vožnju i na kraćim relacijama.
2026-05-28	Mi*****	Ni skuplje ni lošije aplikacije. Pod skuplje ne mislim na ukupnu cenu vožnje, već na application fee koji se izdašno naplaćuje za jadu od kvaliteta i ugođaja upotrebe aplikacije.
Ni skuplje ni lošije aplikacije. Pod skuplje ne mislim na ukupnu cenu vožnje, već na application fee koji se izdašno naplaćuje za jadu od kvaliteta i ugođaja upotrebe aplikacije.
2026-05-19	Vl*****	Was waiting for 5 minutes for driver in the rain, and when he was close I just got notification to pay 3e to get priority, and ride was canceled. I wouldnt be mad if they cancel ride at very beginning, but since i had to wait on rain and they canceled it just before driver was suppose to arrive, its very dissapointing. Charging for priority like that is scam.
Was waiting for 5 minutes for driver in the rain, and when he was close I just got notification to pay 3e to get priority, and ride was canceled. I wouldnt be mad if they cancel ride at very beginning, but since i had to wait on rain and they canceled it just before driver was suppose to arrive, its very dissapointing. Charging for priority like that is scam.
2026-05-17	Ar*****	nothing changed, 3 years later service looks like it was coded and provided by someone who dont know how to locate customer or help customer or explain anything to customer
nothing changed, 3 years later service looks like it was coded and provided by someone who dont know how to locate customer or help customer or explain anything to customer