Reviews of Cellular Plus

By: Cellular Plus - Verizon Retailer

List of user reviews and ratings for Cellular Plus

Total ratings

3.85 (Rating count: 193)

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Review summary

Top positives are helpful, friendly staff and perceived usefulness of the app for staying connected and resolving issues. Top negatives involve excessive permissions, installation without user consent, and privacy/tracking concerns, echoed across multiple reviews.

Pros

Helpful and friendly store staff across multiple locations.
The app helps users stay in touch and is seen as useful.
Positive support with issues (e.g., warranty claims, setup help).

Cons

Very broad permissions and access to phone data requested by the app.
App installed without explicit user permission by store staff.
Privacy concerns and apparent tracking through the app.

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User Reviews

Recent rating average: 3.30

All time rating average: 3.85

Upgrade to see all 26 reviews

50% (13)

Date	Author	Comment
2023-07-14	Ke*****	Aggressive
Aggressive
2023-05-20	Gl*****	Logan was amazing rep please use thisvancouver location
Logan was amazing rep please use thisvancouver location
2023-02-23	To*****	It won't let me say what I think it deleted my answer it sucks
It won't let me say what I think it deleted my answer it sucks
2022-11-12	Gr*****	Christie was kind and helpful
Christie was kind and helpful
2022-06-03	Ki*****	Awesome motivated people
Awesome motivated people
2022-02-06	Ju*****	Christie had great service and was helpful every step of the way
Christie had great service and was helpful every step of the way
2022-01-03	ma*****	Was never asked for my permission to download or use app. Adding this review and deleting it.
Was never asked for my permission to download or use app. Adding this review and deleting it.
2021-08-06	To*****	Really good app
Really good app
2021-06-14	Ni*****	Asked for so many permissions. No.
Asked for so many permissions. No.
2021-05-20	As*****	Didn't put this on my phone, store rep did without me knowing. Real scumming practice when you look at how many permission the app wants.
Didn't put this on my phone, store rep did without me knowing. Real scumming practice when you look at how many permission the app wants.