Reviews of eRemit Singapore

By: KLIQ PTE LTD

List of user reviews and ratings for eRemit Singapore

Total ratings

3.86 (Rating count: 677)

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Review summary

Users appreciate the app's ease of use, clear guidance, good Bangladesh remittance rates, and E-wallet integration. However, many report severe login errors after updates, poor customer service with unresponsive support, delayed or failed transactions, frustrating email verification loops, and inconvenient payment options outside the app. These issues have led to trust concerns and dissatisfaction among users.

Pros

Easy to use with step-by-step guidance.
Ability to view daily exchange rates and past transactions.
Good remittance service to Bangladesh with competitive rates.
Includes E-wallet bKash integration for convenience.

Cons

Frequent login issues after updates, especially errors related to 'Value cannot be null' and 'protected data'.
Poor customer service with delayed or no responses to inquiries and complaints.
Transactions are often delayed or funds not received, causing trust issues.
Cumbersome and problematic email verification and sign-up process involving loops and redirects.
Lack of convenient payment methods within the app requiring use of external apps like AXS.

User Reviews

Recent rating average: 1.70

All time rating average: 3.86

5 star

700% (14)

Date	Author	Comment
2024-11-28	Xi*****	Not able to open reset password page
Not able to open reset password page
2024-11-08	Ge*****	Uninstall & reinstall then it working! 👍
Uninstall & reinstall then it working! 👍