GoldenWave

Golden Wave – Efficient Washing Machine Complaint Management
Golden Wave is a powerful and user-friendly complaint management system designed to streamline washing machine service operations. Whether you’re a manager registering complaints or a technician resolving issues, Golden Wave ensures a smooth and efficient workflow with an intuitive interface and real-time updates.

Why Choose Golden Wave?
Golden Wave simplifies the process of managing washing machine complaints. Instead of handling issues manually, this app allows managers to quickly register complaints using machine IDs while enabling technicians to track and resolve them efficiently.

✅ Fast Complaint Registration – Managers can register complaints by simply entering the machine ID.
✅ Technician Dashboard – Technicians can view complaints, update statuses, and mark them as resolved.
✅ Efficient Service Management – No more delays! The app ensures all complaints are tracked and resolved on time.

Key Features:
🛠 1. Easy Complaint Registration
Managers can submit complaints using just a machine ID.
Instantly retrieve camp details linked to the machine.
Ensures accurate tracking of machine issues.
👨‍🔧 2. Technician Complaint Tracking
Technicians have access to a dedicated dashboard to view all registered complaints.
View complaint details including camp name, address, city, and machine ID.
Update complaint status from Pending to Resolved once fixed.
🔍 3. Search and Filter Complaints
Easily search complaints by machine ID.
Filter complaints based on cities like Abu Dhabi, Dubai, Sharjah, and more.
Get real-time updates on the status of complaints.
📍 4. Camp and Machine Data Management
Admins can add machine data including camp owner name, address, mobile number, brand type, and multiple machine codes.
Ensures a structured database of all installed machines.
🛡 5. Secure User Authentication
Admin Panel: Allows only authorized personnel to add machine data.
Manager & Technician Login: Secure registration with email, password, first name, and last name.