CPWDSewa

CPWDSewa is a comprehensive Chrome extension designed for residents of Government Quarters and officers of the Central Public Works Department (CPWD). Residents can seamlessly register, monitor the status, and provide feedback on maintenance complaints related to civil, electrical, and horticulture issues, including uploading photos of the completed work. Meanwhile, CPWD management officers have access to a detailed dashboard showing complaint pendency against benchmark timings, allowing them to track progress and add comments or photos for efficient complaint resolution. This tool enhances communication between residents and officers, streamlining complaint management and improving maintenance service quality in government housing.