CNN Citizen Android

CNN Citizen

Happserve automates entire complaint process

Features & Capabilities

Citizens can lodge complaints through a call center, website or by visiting a ward offices. At call center or ward office, an operator registers a complaint within the system with all necessary details. A complainant can lodge single or multiple complaints during a single call. In all cases, the complainant is given a complaint acknowledgement number.

Once a complaint is registered within the system, it is assigned to a concerned area officer dealing with the reported problem. The system automatically sends an SMS to officer alerting him on the complaint for taking required actions. The officer calls the complainant, if necessary, to seek specific details.

The officer is expected to resolve the complaint within a specified period of time. Once a complaint is resolved, the officer marks the complaint as closed in the system. The citizen receives an SMS confirming the resolution of his/her complaint. If the citizen is not satisfied he/she can request to re-open the complaint, which is then escalated to higher authority.

User Growth & Download Statistics

App
By:
chhindwara nagar nigam
Downloads:
68 1
Version:
1.0.1 Last updated: 2025-08-19
Version code:
2
Creation date:
2025-08-01
Publisher country:
IN IN
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CALL_PHONE Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.READ_MEDIA_AUDIO High risk
  • android.permission.READ_MEDIA_IMAGES High risk
  • android.permission.READ_MEDIA_VIDEO High risk
  • android.permission.USE_FULL_SCREEN_INTENT Moderate risk
  • See more
Size:
31.54MB
Email:
ra*****@aditmicrosys.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-12
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
chhindwara nagar nigam
Google Play Store
https://play.google.com/store/apps/details?id=com.app.cnncitizen
Email:
ra*****@aditmicrosys.com
Website:
https://swachhchhindwaranagarnigam.com/AMCPortal/View/Portal.aspx

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