Reviews of Magna Rewards

By: Magna Rewards

List of user reviews and ratings for Magna Rewards

Total ratings

1.96 (Rating count: 220)

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Review summary

Users consistently report major issues with logging in, password resets, and card activation on the Magna Rewards app. Many complain of long load times, app crashes, and non-functional features. Although some find value in tracking points and viewing promotions, the overall user experience is marred by technical problems and poor customer support, causing frustration and rendering the app largely unusable for many.

Pros

Allows users to track points earned without needing to wait for mail delivery.
Shows promotions related to the Magna Rewards program.

Cons

Frequent and persistent login failures preventing access to the app.
Password reset and account activation processes are broken or unresponsive.
App performance issues such as long loading times and crashes.
Lack of effective customer service support to resolve user issues.
Issues with card activation and inaccurate card information within the app.

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User Reviews

Recent rating average: 1.80

All time rating average: 1.96

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83% (52)

Date	Author	Comment
2026-04-12	Sa*****	Worst app ever 😔
Worst app ever 😔
2026-04-05	Mo*****	App don't work good, it work for the first few week now it's telling me that there is a problem with magna system please try again later.
App don't work good, it work for the first few week now it's telling me that there is a problem with magna system please try again later.
2025-10-22	Hu*****	Dealing with this company is easily one of the worst experiences I've ever had. I had a horrible time trying to contact them. Horrible!! When I eventually got them, they basically are of little to no help on the phone. Finally got one problem sorted then had to go in to get my card changed. They changed it over a month ago and the virtual card still hasn't been changed. So I have one card number on my phone & a different number on the actual card.. and they can't figure out how to fix it!
Dealing with this company is easily one of the worst experiences I've ever had. I had a horrible time trying to contact them. Horrible!! When I eventually got them, they basically are of little to no help on the phone. Finally got one problem sorted then had to go in to get my card changed. They changed it over a month ago and the virtual card still hasn't been changed. So I have one card number on my phone & a different number on the actual card.. and they can't figure out how to fix it!
2025-10-05	Sa*****	Elijah S was very helpful, he provided excellent and efficient service! Thank you
Elijah S was very helpful, he provided excellent and efficient service! Thank you
2025-08-04	He*****	Hi I haven't been able to use the app I don't know if my card has been activated and I don't know what is going on with this app, please let me know what can be done about this issue
Hi I haven't been able to use the app I don't know if my card has been activated and I don't know what is going on with this app, please let me know what can be done about this issue
2025-03-26	Si*****	This app does not work.
This app does not work.
2025-02-20	Da*****	App doesn't work. I tried to reset my password and it keeps saying "unknown error".
App doesn't work. I tried to reset my password and it keeps saying "unknown error".
2024-12-31	Ro*****	Worst app ever. Can't login nor reset password. Website only directs you to download the app but I can't even login, it's been about 2years. I'd even delete the app but recently decided to download it.... magna is finished.
Worst app ever. Can't login nor reset password. Website only directs you to download the app but I can't even login, it's been about 2years. I'd even delete the app but recently decided to download it.... magna is finished.
2024-10-25	La*****	It not working
It not working
2024-05-07	ju*****	I can't get to select digicel to top up keep jumping off
I can't get to select digicel to top up keep jumping off