Reviews of Masterstrokes Scanner

By: Asian Paints

List of user reviews and ratings for Masterstrokes Scanner

Total ratings

3.62 (Rating count: 2,618)

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Review summary

Multiple users experience frequent login failures due to dealer authentication errors, app crashes or shutdowns, and consistent issues with token scanning that prevent crediting points. The app also exhibits compatibility problems with different device models. Despite numerous complaints, users report a lack of effective support or updates, resulting in widespread dissatisfaction among dealers and customers using the Masterstrokes Scanner app.

Pros

Cons

App fails to properly login users; many report authentication and dealer ID errors despite using correct credentials.
Token scanning feature frequently fails or shows errors, preventing proper crediting of points.
App crashes or shuts down during login or scanning processes, causing frustration.
Compatibility issues on newer or certain phone models cause app to not open or work correctly.
Lack of response or resolution from developers despite multiple user complaints, leading to poor user experience.

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User Reviews

Recent rating average: 1.20

All time rating average: 3.62

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80% (16)

Date	Author	Comment
2024-10-03	Ka*****	Just rotating and not opening after entering the I'd and password,.Do resolve this problem as soon as possible.
Just rotating and not opening after entering the I'd and password,.Do resolve this problem as soon as possible.
2024-09-27	Ta*****	Not working properly, i used to use it scan for painter token, Last five days it not working completely. I unistalled and installed many times , but not working....
Not working properly, i used to use it scan for painter token, Last five days it not working completely. I unistalled and installed many times , but not working....
2024-04-15	Yu*****	Unable to scan token of asian paints. Always showing please try later or error. Please fix this issue.
Unable to scan token of asian paints. Always showing please try later or error. Please fix this issue.
2023-08-17	Sa*****	Please close the bug when we scan the token it will close the app and back to home, tokens are not scanning.
Please close the bug when we scan the token it will close the app and back to home, tokens are not scanning.
2022-09-19	MO*****	One of the worst application provided by Asian paints which I have never seen. Please to request you update or replace this application. It's waste of precious long time other companies provides advance applications but our company don't have other options we raised many complains but there is no response please do the needful 🙏🙏🙏 Hope you hear soon Awaiting for your prompt reply
One of the worst application provided by Asian paints which I have never seen. Please to request you update or replace this application. It's waste of precious long time other companies provides advance applications but our company don't have other options we raised many complains but there is no response please do the needful 🙏🙏🙏 Hope you hear soon Awaiting for your prompt reply
2022-08-10	PR*****	Very worth experience. I will not able to scan token."Not a valid dealer BP"error showing at the time of scanning token.Pl solve the issue ASAP.
Very worth experience. I will not able to scan token."Not a valid dealer BP"error showing at the time of scanning token.Pl solve the issue ASAP.
2022-04-11	Ra*****	Not able to scan every token every time we scan shows error ,some times doesn't shows actual token no ,when we type token no we get the status , horrible experience, customer scould and go why these people do such things
Not able to scan every token every time we scan shows error ,some times doesn't shows actual token no ,when we type token no we get the status , horrible experience, customer scould and go why these people do such things
2022-03-14	Ar*****	This app is not working well. Whenever we try to scan the token it'll scan the QR code but the point is not credit in the account. Please solve this issue fastly. We have some more to scan
This app is not working well. Whenever we try to scan the token it'll scan the QR code but the point is not credit in the account. Please solve this issue fastly. We have some more to scan
2021-12-06	Go*****	This is humble request to solve the app issue,Because it isn't working properly and the login issue is continues. Whenever I wanted to login it not happen. Please solve th problem.
This is humble request to solve the app issue,Because it isn't working properly and the login issue is continues. Whenever I wanted to login it not happen. Please solve th problem.
2021-08-04	Ji*****	A very horrible experience. We are not able to scan it shows always error.
A very horrible experience. We are not able to scan it shows always error.