My Apcinet

My Apcinet is the official app for APCINET (PT. APCI Network Solutions) customers. Manage your home internet service in one app—check bills, pay, monitor usage, manage WiFi, and contact support without having to come into the office.

Simply log in with the WhatsApp number registered with your internet service.

BILLING & PAYMENT
• View all bills, including their status and details
• Pay directly from the app using various payment methods
• Securely store your payment history
• Notifications when bills are issued and due

PACKAGES & USAGE
• Details of your active internet package on the homepage
• Monitor your total data usage this month
• Upgrade your package directly from the app — just pay the difference
• Purchase additional add-ons as needed

MANAGE YOUR HOME WIFI
• View your router's status: online/offline and signal quality
• Change your WiFi name (SSID) and password without calling a technician
• See what devices are currently connected to your WiFi

HELP & TROUBLESHOOTING
• Create a trouble ticket with photos directly from the app
• Chat with the support team within the ticket
• Monitor the status of your problem until it's resolved

NEW CUSTOMERS
• Not a subscriber? Request a new installation directly from the app
• Already a subscriber? Activate your account with your registered WhatsApp number

MORE
• Indonesian and English
• Light and dark modes
• Important notifications directly to your phone