Reviews of AnyPASS

By: avex entertainment Inc. App

List of user reviews and ratings for AnyPASS

Total ratings

1.00 (Rating count: 782)

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Review summary

Android users report a consistently unstable AnyPASS experience with crashes, freezes, and slow UI. Repeated issues include failing to register or verify numbers, reliance on costly phone verifications, and the need to create multiple accounts to access tickets. Localization and UI problems further hinder use due to mixing Japanese and English and overall poor responsiveness. Overall, the Android version seems unreliable for purchasing concert tickets.

Pros

Cons

Frequent crashes and freezing on Android, especially at startup and during registration.
Registration and verification failures that block creating accounts or entering the service.
Phone verification relies on calls to a Japanese number, which can incur charges and sometimes fails (caller ID issues).
Requires creating multiple accounts (two or three) to buy tickets, leading to a poor UX.
Poor UI/UX and localization with mixed translations and inconsistent language switching.

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User Reviews

Recent rating average: 1.30

All time rating average: 1.00

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97% (63)

Date	Author	Comment
2026-09-15	Be*****	SO HARD TO CHANGE PHONE NUMBER. why do I have to send an inquiry form and it's already been 2 days and nothing
SO HARD TO CHANGE PHONE NUMBER. why do I have to send an inquiry form and it's already been 2 days and nothing
2026-09-14	Pi*****	The app keeps crashing.
The app keeps crashing.
2026-09-14	Mi*****	Honestly, it worked very smoothly for me - and there's even english support. Im using a Japanese phone number from within Japan. Experienced no issues. -1 star for no middle name support (I just combined mine)
Honestly, it worked very smoothly for me - and there's even english support. Im using a Japanese phone number from within Japan. Experienced no issues. -1 star for no middle name support (I just combined mine)
2026-09-12	Al*****	Agree with the rest here. it's utter rubbish and shows how idiosyncratic they are in managing this for foreign visitors. nonsensical is an understatement. pissed off seriously.
Agree with the rest here. it's utter rubbish and shows how idiosyncratic they are in managing this for foreign visitors. nonsensical is an understatement. pissed off seriously.
2025-09-09	石田*****	重すぎて使い物にならない。しかも公演ではanypassしか使えず詰んでいる状態、、
重すぎて使い物にならない。しかも公演ではanypassしか使えず詰んでいる状態、、
2025-05-23	Ja*****	Worst app I have probably ever used, never been promoted to make a review for an app since now. I literally can't do anything because it keeps crashing.
Worst app I have probably ever used, never been promoted to make a review for an app since now. I literally can't do anything because it keeps crashing.
2025-05-22	Jo*****	Absolute worst application that I ever had to use. The screens keep refreshing for no reason, translations are half working, first it loads the UI in Japanese then it changes to English (sometimes it doesn't). Verification process requires you to call a Japanese phone number which incurs additional fees on your phone bill. I had to verify my number twice for no reason. You have to register two different accounts, one on +id and then again on anypass. Why? Horrible UI/UX.
Absolute worst application that I ever had to use. The screens keep refreshing for no reason, translations are half working, first it loads the UI in Japanese then it changes to English (sometimes it doesn't). Verification process requires you to call a Japanese phone number which incurs additional fees on your phone bill. I had to verify my number twice for no reason. You have to register two different accounts, one on +id and then again on anypass. Why? Horrible UI/UX.
2025-05-20	Yu*****	Disgusting performance issues/bugs. If your concert uses this app for the qr codes you may not be able to enter on the day.
Disgusting performance issues/bugs. If your concert uses this app for the qr codes you may not be able to enter on the day.
2025-05-20	Qu*****	keeps crashing after opening
keeps crashing after opening
2025-05-19	Je*****	I have never once written a review for an app but I felt I had to report just how utterly broken this app is on Android. I have been trying to set up an account for over an hour and it crashes at the slightest touch of a button, freezes when trying to scroll down, etc.
I have never once written a review for an app but I felt I had to report just how utterly broken this app is on Android. I have been trying to set up an account for over an hour and it crashes at the slightest touch of a button, freezes when trying to scroll down, etc.