Reviews of ANRAN

By: Shenzhen Anran Security Technology CO.,Ltd App

List of user reviews and ratings for ANRAN

Total ratings

4.40 (Rating count: 14,247)

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Review summary

Users praise ANRAN for easy installation, solid image quality, and useful cloud/AI options, but recurring problems include SD card video playback failures after updates, paid video recording changes, and occasional app instability post-update, with some audio issues also noted.

Pros

Easy to install and set up; quick, straightforward installation.
Good image/video quality and generally reliable performance.
Very user-friendly app with easy device/app connectivity and helpful updates; cloud/AI features add value.
Provides peace of mind with a solid security system at a reasonable price.

Cons

SD card video playback/recording not working after updates (cannot view or save SD card videos across multiple reviews).
Changes after updates require paying for video recording or restrict video (no video without paying; motion-only video).
App instability/offline issues after updates (updates cause the app to go offline or fail; videos not loading).
Audio issues reported (speaker static or weak recording sound).

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User Reviews

Recent rating average: 4.30

All time rating average: 4.40

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17% (41)

Date	Author	Comment
2026-08-17	Ra*****	It stops recording when it's on so long special at night.\nAnd when you try to change your plan , it won't let you
It stops recording when it's on so long special at night.\nAnd when you try to change your plan , it won't let you
2026-08-17	AO*****	all I ask is that our privacy be respected. do not share any video or registered information. do not betray our trust!
all I ask is that our privacy be respected. do not share any video or registered information. do not betray our trust!
2026-08-15	Id*****	awesome thanks for letting us have you
awesome thanks for letting us have you
2026-08-14	Bu*****	no issues
no issues
2026-08-13	Sy*****	I am unable to adjust aspect raito !! using Samsung A32 , it was fine when I Installed Anran app but now it shows black border in live view... how to fix it ??
I am unable to adjust aspect raito !! using Samsung A32 , it was fine when I Installed Anran app but now it shows black border in live view... how to fix it ??
2026-08-13	Ma*****	the recording is clear. i have 2 units. i will order again
the recording is clear. i have 2 units. i will order again
2026-08-12	Le*****	it's good
it's good
2026-08-11	le*****	very easy
very easy
2026-08-10	Bo*****	great picture quality alerts when anyone in property
great picture quality alerts when anyone in property
2026-08-09	El*****	runs pretty good looses battery fast if not plugged in, misses movement often
runs pretty good looses battery fast if not plugged in, misses movement often