Reviews of ANRAN

By: Shenzhen Anran Security Technology CO.,Ltd App

List of user reviews and ratings for ANRAN

Total ratings

4.41 (Rating count: 14,037)

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Review summary

Users praise ANRAN for easy installation, solid image quality, and useful cloud/AI options, but recurring problems include SD card video playback failures after updates, paid video recording changes, and occasional app instability post-update, with some audio issues also noted.

Pros

Easy to install and set up; quick, straightforward installation.
Good image/video quality and generally reliable performance.
Very user-friendly app with easy device/app connectivity and helpful updates; cloud/AI features add value.
Provides peace of mind with a solid security system at a reasonable price.

Cons

SD card video playback/recording not working after updates (cannot view or save SD card videos across multiple reviews).
Changes after updates require paying for video recording or restrict video (no video without paying; motion-only video).
App instability/offline issues after updates (updates cause the app to go offline or fail; videos not loading).
Audio issues reported (speaker static or weak recording sound).

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User Reviews

Recent rating average: 3.50

All time rating average: 4.41

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18% (41)

Date	Author	Comment
2026-08-05	L *****	Not recording the 10s videos nomore... on either of mine. 1 year old. Don't waste your money.
Not recording the 10s videos nomore... on either of mine. 1 year old. Don't waste your money.
2026-08-04	Ca*****	fantastic and support
fantastic and support
2026-08-04	Ke*****	Great camera and notifications!
Great camera and notifications!
2026-08-04	Ro*****	Does what it's supposed to!
Does what it's supposed to!
2026-08-04	Hi*****	the best
the best
2026-08-04	De*****	Great 📷
Great 📷
2026-08-01	Ke*****	I can check on my house while I'm away
I can check on my house while I'm away
2026-07-28	Ko*****	Great cameras but the app settings and layout is a little unintuitive compared to others. Also, there's a bug in the app using their new 18x optical zoom camera where i have to enable fullscreen mode first, switch to UHD then i can back out and use the zoom feature. otherwise zoom doesn't work in PTZ mode and i have to do this every time i relaunch the app. edit: Now it's failing to load recordings and the app is crashing when using it. I'll update this review once it's fixed.
Great cameras but the app settings and layout is a little unintuitive compared to others. Also, there's a bug in the app using their new 18x optical zoom camera where i have to enable fullscreen mode first, switch to UHD then i can back out and use the zoom feature. otherwise zoom doesn't work in PTZ mode and i have to do this every time i relaunch the app. edit: Now it's failing to load recordings and the app is crashing when using it. I'll update this review once it's fixed.
2026-07-26	ge*****	worked for 1 week and stopped
worked for 1 week and stopped
2026-07-23	Dr*****	Horrible playback/history menus. This seemed good value at first, but all it does is record 20 seconds clips where the human detection was so slow the clips are missing the first 5 seconds of a persons appearance and you just see a frame or two of them leaving. Selecting footage to playback from the timeline is crude and clumsy and the history menu often lags when trying to play clips. Notifications become annoying as you get two for every motion trigger and its so slow to view. Frustrating.
Horrible playback/history menus. This seemed good value at first, but all it does is record 20 seconds clips where the human detection was so slow the clips are missing the first 5 seconds of a persons appearance and you just see a frame or two of them leaving. Selecting footage to playback from the timeline is crude and clumsy and the history menu often lags when trying to play clips. Notifications become annoying as you get two for every motion trigger and its so slow to view. Frustrating.