Reviews of ANRAN

By: Shenzhen Anran Security Technology CO.,Ltd App

List of user reviews and ratings for ANRAN

Total ratings

4.38 (Rating count: 13,742)

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Review summary

Users praise ANRAN for easy installation, solid image quality, and useful cloud/AI options, but recurring problems include SD card video playback failures after updates, paid video recording changes, and occasional app instability post-update, with some audio issues also noted.

Pros

Easy to install and set up; quick, straightforward installation.
Good image/video quality and generally reliable performance.
Very user-friendly app with easy device/app connectivity and helpful updates; cloud/AI features add value.
Provides peace of mind with a solid security system at a reasonable price.

Cons

SD card video playback/recording not working after updates (cannot view or save SD card videos across multiple reviews).
Changes after updates require paying for video recording or restrict video (no video without paying; motion-only video).
App instability/offline issues after updates (updates cause the app to go offline or fail; videos not loading).
Audio issues reported (speaker static or weak recording sound).

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User Reviews

Recent rating average: 4.30

All time rating average: 4.38

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18% (38)

Date	Author	Comment
2026-07-01	Ro*****	STOP LIEING TO PEOPLE AND THE 4.4 RATING!!! THIS IS NOT A 4.4 RATING APP. THIS IS MORE LIKE A 2.0 RATED APP. THE PEOPLE THAT GIVE IT A 4-5 STAR RSTING ARE FAKE PEOPLE. trash equipment. dont get this trash your car or home will broke into and you not know it. it keeps going off line even with 92% signal
STOP LIEING TO PEOPLE AND THE 4.4 RATING!!! THIS IS NOT A 4.4 RATING APP. THIS IS MORE LIKE A 2.0 RATED APP. THE PEOPLE THAT GIVE IT A 4-5 STAR RSTING ARE FAKE PEOPLE. trash equipment. dont get this trash your car or home will broke into and you not know it. it keeps going off line even with 92% signal
2026-06-30	Sh*****	Everything I expected from this app.
Everything I expected from this app.
2026-06-29	Er*****	so far very good
so far very good
2026-06-29	To*****	Good
Good
2026-06-26	Mo*****	Great product, great app!
Great product, great app!
2026-06-26	Ro*****	Very clear video and easy to use
Very clear video and easy to use
2026-06-26	Ma*****	wonderful
wonderful
2026-06-22	Wi*****	No problems with camera or setup. The only thing I don't like is that you can't be logged into two separate devices at the same time. Login has expired notification. Really need to get rid of drawback.
No problems with camera or setup. The only thing I don't like is that you can't be logged into two separate devices at the same time. Login has expired notification. Really need to get rid of drawback.
2026-06-22	al*****	always been good
always been good
2026-06-17	Ge*****	very good not had any problems. are verry helpful .with enquires .
very good not had any problems. are verry helpful .with enquires .