MyConsumables

MyConsumables - Your Complete NDIS & Support at Home Consumables App

MyConsumables connects participants, providers, and delivery drivers in one app — from ordering and managing consumables to coordinating care and completing deliveries across the healthcare and NDIS ecosystem.

FOR PARTICIPANTS
• Funding Overview: View your NDIS or Support at Home balance, pending amounts, and spending at a glance
• Manage Consumables: Organise regular and occasional consumables in one convenient place
• Marketplace Shopping: Browse your supplier’s products, save favourites, and checkout with plan-funded payment
• Order Tracking: Monitor order status, view order history, and review past deliveries
• Scheduled Orders: Set up, edit, confirm, or skip recurring orders with ease
• Spending Insights: Track monthly and yearly spending from a dedicated tracking view
• In-App Chat: Message your support team in real time when you need help
• Account Management: Update delivery details, plan information, and linked providers

FOR PROVIDERS & COORDINATORS
• Provider Dashboard: See participant counts, fund levels, pending approvals, and low-balance alerts
• Participant Management: Invite or create participants and manage their profiles in one place
• Order on Behalf: Shop and place orders for participants from their primary supplier’s marketplace
• Consumables & Orders: View and manage participant consumables, order history, and spending
• Scheduled Orders: Manage recurring orders for the participants you support
• Approval Controls: Set whether participant orders require approval before processing
• In-App Chat: Stay connected with participants and support from anywhere in the app

FOR DELIVERY DRIVERS
• Route Management: View, search, and filter assigned delivery routes by date and status
• Interactive Route Maps: See optimised stops on a live map with clear delivery status indicators
• Turn-by-Turn Navigation: Open Google Maps for reliable directions to each stop
• Delivery Completion: Mark orders as delivered or failed, add notes, and upload photo proof
• Real-Time Updates: Receive push notifications when routes or stops are assigned or updated
• Live Location: Share GPS updates with dispatch while a route is in progress
• Flexible Order Types: Handle standard, pack, and special orders on a single route
• Depot Return: Complete your route with a clear final depot return step

KEY FEATURES
• Intuitive interface designed for participants, providers, and drivers
• Secure sign-in and role-based access for each user type
• Push notifications for orders, routes, and important updates
• Dark mode support for comfortable viewing anytime
• Built for Australian NDIS and Support at Home providers, participants, and delivery teams

Whether you are managing your own consumables, coordinating care for participants, or delivering essential supplies, MyConsumables keeps the full journey connected — from order to doorstep.

Download MyConsumables today and experience simpler, smarter consumables management.