Reviews of Angkas: Motorcycle Taxi PH

By: Angkas Engineering

List of user reviews and ratings for Angkas: Motorcycle Taxi PH

Total ratings

3.56 (Rating count: 18,124)

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Review summary

Reviews repeatedly cite cancellations and driver reluctance to accept bookings, causing long waits and unreliability. App performance issues (slow bookings, invalid vouchers) and pricing tensions (tips, perceived high fares vs student promos) are common. Customer service is often criticized for being unresponsive. Availability gaps (e.g., Laguna) and occasional safety concerns are also mentioned. Overall, affordability is a plus, but reliability and driver behavior are the dominant negatives.

Pros

Affordable pricing and student-friendly rates
Positive experiences when bookings succeed (good/fast service)
App is useful for commuters and generally easy to use when functioning
Overall positive sentiment in several reviews (e.g., "Great", "good", "nice job")

Cons

Riders frequently cancel or refuse bookings, making it hard to secure rides
Drivers are picky/not accepting requests leading to long wait times
App reliability issues: not working properly, slow bookings, vouchers invalid
Pricing concerns: tipping expectations and perceived high fares despite promotions for students
Customer service issues and unresponsiveness (slow updates, unhelpful support)

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User Reviews

Recent rating average: 1.90

All time rating average: 3.56

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50% (268)

Date	Author	Comment
2026-06-10	Nu*****	ang tagal makahanap ng driver jusko
ang tagal makahanap ng driver jusko
2026-06-10	El*****	Your riders always wastes my time. Some accept booking then don't move waiting for me to cancel another one had their tracking beside me then cancelled. Useless!
Your riders always wastes my time. Some accept booking then don't move waiting for me to cancel another one had their tracking beside me then cancelled. Useless!
2026-06-09	Ma*****	after latest Android update and app update, this app no longer works. just shows an error message saying it not you it them and wont let you go any further
after latest Android update and app update, this app no longer works. just shows an error message saying it not you it them and wont let you go any further
2026-06-09	Be*****	good
good
2026-06-09	Mr*****	App is decent. But the driver's are not. Most of them cancel for no reason. Most of them saying they arrive even if they haven't, or will arrive at a different pinned location. Management doesn't seem strict on their policies.
App is decent. But the driver's are not. Most of them cancel for no reason. Most of them saying they arrive even if they haven't, or will arrive at a different pinned location. Management doesn't seem strict on their policies.
2026-06-08	Ad*****	I’m giving 5 stars to hopefully get your attention. I’ve noticed that some Angkas riders seem to be selective when accepting passengers, which causes long waiting times. It’s really frustrating, especially for people who are already running late and depending on the service. I hope you can address this issue and find a fair solution for both riders and passengers. Thank you.
I’m giving 5 stars to hopefully get your attention. I’ve noticed that some Angkas riders seem to be selective when accepting passengers, which causes long waiting times. It’s really frustrating, especially for people who are already running late and depending on the service. I hope you can address this issue and find a fair solution for both riders and passengers. Thank you.
2026-06-08	Ph*****	Worst Driver = Worst App
Worst Driver = Worst App
2026-06-08	Dr*****	used to be my go to app now I wouldn't recommend it to any one I care about, plus their driver's keep cancelling even after they've already accepted the ride
used to be my go to app now I wouldn't recommend it to any one I care about, plus their driver's keep cancelling even after they've already accepted the ride
2026-06-08	La*****	app sucks, rider as well. too many cancelations and unrealiable app
app sucks, rider as well. too many cancelations and unrealiable app
2026-06-08	Ab*****	Walang nag accept.
Walang nag accept.