Reviews of Digi Dokaan-Build Online Store

By: DigiKhata Business Apps App

List of user reviews and ratings for Digi Dokaan-Build Online Store

Total ratings

4.49 (Rating count: 10,156)

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Review summary

Digi Dokaan is appreciated for quickly setting up professional online stores with a clean UI and SMS support, making e-commerce accessible to many. However, recurring issues include payment withdrawals, limited product unit options, slow app performance, lack of advanced features like multi-image upload and product reviews, and problematic OTP verification for customers. Users desire improvements such as more flexible product management, better payment solutions, and enhanced customer experience for this promising local Pakistani e-commerce app.

Pros

Easy to set up an online store quickly without needing an official website.
User interface is simple, clean, and user-friendly.
App helps small businesses or individuals open professional online stores with custom URLs.
Good for increasing e-commerce business presence locally in Pakistan.
SMS support and professional staff assistance noted by some users.

Cons

Frequent payment withdrawal issues, especially with DigiCash Wallet and IBFT transfer fees.
Limited product unit options (only Kg) and inability to customize units like grams, liters, pieces, etc.
App and portal sometimes slow or prone to errors, including image upload timeouts and requiring mandatory fields like city ID.
Lack of advanced features such as multiple product image upload at once, product ratings/reviews, size and customization options, and social media integration.
OTP verification process for customers is slow and irritating, with expired OTPs causing transaction delays.

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User Reviews

Recent rating average: 1.40

All time rating average: 4.49

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31% (8)

Date	Author	Comment
2025-01-02	Sy*****	Overall Good, Except Payment especially in DigiCash Wallet. 90% of the time Payment Withdraw nahi hoti & IBFT Transfer par 100 per transaction tax. Going back again to Normal Logistics COD Account(s). Good Bye 💕
Overall Good, Except Payment especially in DigiCash Wallet. 90% of the time Payment Withdraw nahi hoti & IBFT Transfer par 100 per transaction tax. Going back again to Normal Logistics COD Account(s). Good Bye 💕
2024-12-21	Mo*****	A standard URL i.e. storename.digidokan.pk gives a professional look, you are offering a webpage store i.e Digidokan.pk/storename. Simply the developers or the management don't have eCommerce business store sence in my opinion. Secondly, I don't have any idea how my store will look, how to add products, how to sell, payment method etc etc, until then why I need to provide my personal information along with my CNIC? Doesn't make sense 😕 Extremely poor platform who provides services locally.
A standard URL i.e. storename.digidokan.pk gives a professional look, you are offering a webpage store i.e Digidokan.pk/storename. Simply the developers or the management don't have eCommerce business store sence in my opinion. Secondly, I don't have any idea how my store will look, how to add products, how to sell, payment method etc etc, until then why I need to provide my personal information along with my CNIC? Doesn't make sense 😕 Extremely poor platform who provides services locally.
2024-12-17	Ha*****	This application one time payment on one account, when I select other bank no then payment received.. please solve tha issues
This application one time payment on one account, when I select other bank no then payment received.. please solve tha issues
2024-11-12	Um*****	This portal and app and staff is useless
This portal and app and staff is useless
2024-10-29	Mu*****	This is fraud app. They can't transfer payments in seller account. I already case file against this app in SBP
This is fraud app. They can't transfer payments in seller account. I already case file against this app in SBP
2024-10-26	Mu*****	Portal on laptop is very slow
Portal on laptop is very slow
2024-09-12	Ab*****	The worst app, firstly they were not giving my payment, and now they are not helping me to change number on app because my old number was closed by nadra, now the payment cant get out of app because it demands otp on that number that has been closed, they are saying Koi hal nhi hai sir What the hell is this, tell me the solution
The worst app, firstly they were not giving my payment, and now they are not helping me to change number on app because my old number was closed by nadra, now the payment cant get out of app because it demands otp on that number that has been closed, they are saying Koi hal nhi hai sir What the hell is this, tell me the solution
2024-07-17	Mu*****	When i change store name or picture then an error appears " the city id field required". Please help me to fix it.
When i change store name or picture then an error appears " the city id field required". Please help me to fix it.
2024-07-09	FA*****	fake app not give payments after delivered parsals. very bad costumer care center never solve probalm. also liars.
fake app not give payments after delivered parsals. very bad costumer care center never solve probalm. also liars.
2024-06-15	Sy*****	While adding a product, it gives only Kg to show quantity, while other options/units need to be given like grams, Litres, ml, pcs, dozens, bottles, meters, ounces, pounds etc to describe inventory as given in digikhata.. because different entities are sold in different units..
While adding a product, it gives only Kg to show quantity, while other options/units need to be given like grams, Litres, ml, pcs, dozens, bottles, meters, ounces, pounds etc to describe inventory as given in digikhata.. because different entities are sold in different units..