Reviews of Amy - Online Travel Agency

By: Amy Travel Technology Limited App

List of user reviews and ratings for Amy - Online Travel Agency

Total ratings

4.18 (Rating count: 1,920)

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Review summary

User reviews of Amy app highlight its ease of use, strong customer support, and effective flight search and booking features. However, multiple users report serious issues including booking failures due to fare mismatches, delayed refunds, poor customer service, and app loading problems. While the app offers competitive prices and convenience, reliability and user experience need improvement.

Pros

Easy to use interface and booking process
Strong and helpful 24/7 customer support
Ability to find and compare low-cost flights effectively
Fast ticket booking and payment options including BKash and Bank transfer
Provides multiple flight options and routes including international and Indian domestic flights

Cons

Frequent issues with booking finalization such as fare mismatch after payment
Delayed and difficult refund process after cancellations or booking issues
App stability problems including loading screens and login failures
Rude or poor customer service experience reported by multiple users
Occasional flight cancellations and lack of detailed policy information on reissue and refunds

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User Reviews

Recent rating average: 4.20

All time rating average: 4.18

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19% (13)

Date	Author	Comment
2026-05-07	Ab*****	Excellent
Excellent
2026-03-08	Pr*****	Very easy,, i am very much satisfied
Very easy,, i am very much satisfied
2026-01-05	im*****	good service
good service
2025-12-27	mo*****	good
good
2025-11-17	sm*****	Good
Good
2025-11-08	Sy*****	ok!
ok!
2025-11-07	Mr*****	creating a new id is next to impossible, using both app and website 😤
creating a new id is next to impossible, using both app and website 😤
2025-09-01	MD*****	আপনাদের সফটওয়্যারটা যেই ডেভলপার বানাইছে ওই হালায় মনে হয় রাতদিন 24 ঘন্টা গাঞ্জা সিদ্ধ করে খাই! সাইন আপ এবং লগইন সিস্টেম এত বাজে যা বলার বাহিরে! সঠিক পাসওয়ার্ড দিলেও ভুল দেখায়! এর চেয়ে তো ক্লাস টু এর ছেলেরা আরো ভালো সফটওয়্যার বানাতে পারে
আপনাদের সফটওয়্যারটা যেই ডেভলপার বানাইছে ওই হালায় মনে হয় রাতদিন 24 ঘন্টা গাঞ্জা সিদ্ধ করে খাই! সাইন আপ এবং লগইন সিস্টেম এত বাজে যা বলার বাহিরে! সঠিক পাসওয়ার্ড দিলেও ভুল দেখায়! এর চেয়ে তো ক্লাস টু এর ছেলেরা আরো ভালো সফটওয়্যার বানাতে পারে
2025-08-31	at*****	Its a very usefull and too mych easy to oparate.
Its a very usefull and too mych easy to oparate.
2025-08-02	রু*****	good
good