Reviews of אמריקן אקספרס-אשראי,חו"ל הטבות

By: ISRACARD GROUP

List of user reviews and ratings for אמריקן אקספרס-אשראי,חו"ל הטבות

Total ratings

4.12 (Rating count: 5,109)

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Review summary

Overall, users praise the app for ease of use, quick access to benefits, and in-app actions. However, multiple reviews report reliability problems: frequent crashes, system outages, and login issues after updates. Support quality is also a recurring concern. The app delivers value when it works, but stability and responsive support are the main pain points across many reviews.

Pros

Easy to use and intuitive interface
Broad feature set with many benefits; most actions can be completed in-app
Positive service experience and perceived value
Easy navigation and quick interactions

Cons

Frequent crashes and stability issues; app often crashes or shows white screen
System unavailability/outages for days
Poor or slow customer support; unresponsive or redirects to other channels
Login issues after updates; can't sign in following app updates

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User Reviews

Recent rating average: 3.80

All time rating average: 4.12

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50% (32)

Date	Author	Comment
2026-05-06	Mo*****	excellent
excellent
2026-02-23	Am*****	I need your service
I need your service
2026-01-30	Or*****	Doesn't work. Run the app, Amex logo shows up, folds, gone. Now it's just a white screen. Let the phone sit undisturbed for 15 minutes just to make sure. Nothing happened. Fresh install, too. Tried to clear cache, uninstall, reinstall, same result. Mailed support (official posted an email in response to another review here) and no answer.
Doesn't work. Run the app, Amex logo shows up, folds, gone. Now it's just a white screen. Let the phone sit undisturbed for 15 minutes just to make sure. Nothing happened. Fresh install, too. Tried to clear cache, uninstall, reinstall, same result. Mailed support (official posted an email in response to another review here) and no answer.
2026-01-06	As*****	כבר כמה ימים ש"המערכת איננה זמינה".
כבר כמה ימים ש"המערכת איננה זמינה".
2025-10-24	da*****	good
good
2025-09-30	Li*****	it stoppedvworkinh
it stoppedvworkinh
2025-09-18	kf*****	Smart and easy
Smart and easy
2025-09-14	Li*****	Great service online and generally
Great service online and generally
2025-06-27	Ar*****	excellent service to cancel proud
excellent service to cancel proud
2025-05-24	ול*****	great!
great!