Reviews of Prime Video

By: Amazon Mobile LLC App

List of user reviews and ratings for Prime Video

Total ratings

4.66 (Rating count: 5,585,480)

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Review summary

Users praise Prime Video for its large catalog and solid app quality, but repeatedly complain about ads, playback problems, and opaque pricing. The main recurring issues are ads for paying customers, unreliable playback, and confusing pricing/policy changes. Geographic/content availability and platform fragmentation are also noted as minor concerns.

Pros

Extensive and diverse content catalog with potential to entertain a wide audience
Generally high-quality app experience and positive user sentiment (e.g., "best ever", "Absolutely awesome", "top quality")
Strong overall app identity and perceived value by some users

Cons

Ads appear even for paying subscribers and there are complaints about no-ads pricing being unclear or misleading
Playback and reliability issues (videos sometimes don’t play, slow performance, compression artifacts)
Pricing and policy changes (high subscription price, extra charges for removing ads, multi-platform pricing fragmentation)
Geo-restrictions or localization/content availability issues based on location

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User Reviews

Recent rating average: 2.00

All time rating average: 4.66

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Date	Author	Comment
2026-08-24	So*****	it's first day I see on Google tv
it's first day I see on Google tv
2026-08-24	Sp*****	so annoying too much ads
so annoying too much ads
2026-08-24	Vi*****	Worst experience in buying a subscription within app. Learn from Jio hotstar how to give a seamless experience in buying and renewing other subscription. tried infinite times to purchase CN subscription but always facing error with different reasons .
Worst experience in buying a subscription within app. Learn from Jio hotstar how to give a seamless experience in buying and renewing other subscription. tried infinite times to purchase CN subscription but always facing error with different reasons .
2026-08-24	No*****	worst streaming app I've downloaded. Some times it stops working for 2to3 days consecutively. I'm unsubscribing and moving on to other streaming services.
worst streaming app I've downloaded. Some times it stops working for 2to3 days consecutively. I'm unsubscribing and moving on to other streaming services.
2026-08-24	An*****	Best Aap 🥰
Best Aap 🥰
2026-08-24	Se*****	Won't play, just buffers now. Pathetic. I have a new phone so it's not the problem.
Won't play, just buffers now. Pathetic. I have a new phone so it's not the problem.
2026-08-24	Sw*****	First buy prime, then pay more to watch any thing that is in prime, then buy more subscriptions to watch more and then pay more to get an add free experience. Use Amazon music but pay more for add free music. Make this all make sense. Every step you take on these amazon sites is another strategy to pay more enjoy less.
First buy prime, then pay more to watch any thing that is in prime, then buy more subscriptions to watch more and then pay more to get an add free experience. Use Amazon music but pay more for add free music. Make this all make sense. Every step you take on these amazon sites is another strategy to pay more enjoy less.
2026-08-24	Ma*****	Not enough videos
Not enough videos
2026-08-24	Su*****	too much even after paying for subscription
too much even after paying for subscription
2026-08-24	An*****	Looping at login verification
Looping at login verification