Reviews of Allocab: Private Driver & Taxi

By: Allocab

List of user reviews and ratings for Allocab: Private Driver & Taxi

Total ratings

4.64 (Rating count: 2,640)

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Review summary

Overall, users praise Allocab for professional drivers, clean cars, timely arrivals, and an easy-to-use app. Many report reliable service and clear communication during delays. However, recurring issues include last-minute cancellations, pricing and hidden charges, app and payment problems, uneven customer service, and gaps between advertised coverage and actual availability.

Pros

Professional drivers and clean cars.
Punctuality and reliable service (on-time arrivals, sometimes early).
Easy-to-use app and straightforward booking process.
Good communication during delays (kept informed when delays occur).
Some users find rides fast and affordable.

Cons

Frequent last-minute cancellations or poor contingency when plans change.
Pricing concerns, including high costs and booking/verification charges.
App reliability issues and payment/card compatibility problems.
Occasional poor customer service or unresponsive support.
Availability gaps or marketing claims not matching actual coverage in some areas.

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User Reviews

Recent rating average: 3.00

All time rating average: 4.64

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73% (11)

Date	Author	Comment
2025-09-02	Mo*****	in how much countries taxi available
in how much countries taxi available
2025-07-08	Jo*****	chauffeur a annulé la course 15minutes avant heure prévu alors que nous avions réservé l'aveille. Vu les autres avis sur l'app cela arrive régulièrement. Aussi, quasi 40% plus chère qu'uber.
chauffeur a annulé la course 15minutes avant heure prévu alors que nous avions réservé l'aveille. Vu les autres avis sur l'app cela arrive régulièrement. Aussi, quasi 40% plus chère qu'uber.
2024-10-09	Lu*****	you have to make the reservation really ahead of time especially early in the morning
you have to make the reservation really ahead of time especially early in the morning