Alibaba.com - B2B marketplace

Name: Alibaba.com - B2B marketplace
Rating: 4.4170103 (2872934 reviews)
Author: Alibaba Mobile

A world-leading B2B marketplace

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Alibaba.com is a world-leading B2B ecommerce marketplace offering seamless sourcing from global suppliers via their mobile app. Features include Trade Assurance for secure payments, customizable products tailored to popular online stores like Amazon and eBay, and millions of ready-to-ship items across industries.

The platform provides fast shipping handled by major freight partners, live factory tours and product demos for transparency, and quality control services to minimize risks. Buyers benefit from discounts, multilingual support in 16 languages, and communication in 140 local currencies with real-time translation. Alibaba.com also organizes annual trade shows showcasing trending goods and exclusive promotions, making it an indispensable tool for businesses worldwide.

App E-Commerce Marketplaces Productivity Shopping

By:

Alibaba Mobile

Downloads:

545,798,781 2.25M

Rating:

4.42

(2,872,934) 5,945 new ratings

Version:

8.95.0 Last updated: 2025-06-17

Version code:

89500

Creation date:

2012-10-17

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_MEDIA_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH_ADMIN
android.permission.BLUETOOTH_CONNECT
android.permission.CAMERA

Size:

103.46MB

Email:

ic*****@alibaba-inc.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Updated:

a day ago

Ranking

# 247 ▲ 1

Other rankings

#8 in Shopping (Free)

#67 in Application (Free) ▼ 3

#67 in Top free ▲ 6

#2 in ali express keyword 52

#2 in aliexpress keyword 47

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User reviews

Users appreciate Alibaba.com's wide product selection, supplier connectivity, and fast delivery. However, many complain about frequent freezing and glitches, poor customer support, pricing inconsistencies, intrusive app download prompts, messaging issues, and a confusing interface. The app also reportedly causes unexpected behaviors like unsolicited phone calls and audio problems. These issues detract significantly from the experience, leading to frustration and app uninstalls despite the app's useful features.

Pros

Wide selection of products available on the app.
Ability to connect with suppliers for business purposes.
Fast delivery times were noted by some users.
App version provides all the functionalities of the website.
App can facilitate easy product research and browsing.

Cons

The app frequently freezes, crashes, or is glitchy, causing frustration while messaging or browsing.
Poor customer service and lack of support resolving issues such as refunds or damaged products.
Unreliable and confusing pricing including spikes in shipping or product costs after ordering.
Intrusive and persistent prompts forcing app downloads from the website, making mobile web use difficult.
Messaging and chat features are deficient: delays, inability to send certain files, no ability to delete messages, and buggy behavior.
Confusing user interface, difficult ordering process, and inconsistent product information such as quantity or pricing.
The app causes unusual behavior such as making phone calls unexpectedly and audio issues with Bluetooth devices.

Recent reviews

Absolutely a joke, had to cancel one of 2 orders and it wouldn't allow me to do just the one. So I cancelled them both thinking I could just go reorder the one. Well I went back to order the one and the price tripled what it originally was in the first place. This app is a total joke... Taking my money elsewhere...

Ly*****, 2025-02-04

The app doesn't work properly. Firstly it tells me my account is temporarily locked and I can't access my account after receiving my first order, which is faulty. I can't review the product,( not allowed without account access) I sent an email yet they say they can't see the photo images of the damaged product and so no further progress!... Despite blisteringly fast delivery the back up service to this business is very poor and improvement is desperately needed.