Reviews of Rainbow

By: Alcatel-Lucent Enterprise Applications

List of user reviews and ratings for Rainbow

Total ratings

4.21 (Rating count: 1,772)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate Rainbow for its excellent audio/video quality, rich business features, and a responsive development team. However, many experience repeated connectivity problems, login and session issues, missing or malfunctioning interface elements, and notifications or calls not working as expected. While it serves business communication needs well, these recurring technical and usability problems affect the overall experience.

Pros

The app has great audio and video quality and fantastic conferencing options.
It offers more features than common messaging apps like WhatsApp, supporting high-end business features for SMB and corporate users.
The app is intuitive and user-friendly, fulfilling personal and business communication needs.
The development team is responsive and fixes issues reported by users promptly.
Supports cloud services which enhance its usability for business purposes.

Cons

Frequent connectivity issues causing calls to drop or fail to connect properly.
Problems with the app not ringing or notifying users correctly, causing missed calls.
Login difficulties including account lockouts, verification code problems, and session terminations.
User interface issues such as missing buttons, hidden keypad digits, and difficulty navigating the app.
Call quality drops unexpectedly and calls sometimes fail to send messages or show incorrect statuses.

Upgrade to see all 12 reviews

User Reviews

Recent rating average: 3.70

All time rating average: 4.21

Upgrade to see all 12 reviews

167% (20)

Date	Author	Comment
2026-06-29	Ew*****	not really good
not really good
2026-06-18	Ve*****	Exceptional
Exceptional
2026-04-27	Ni*****	Frustration permanente, inutilisable. Difficile de synthétiser les typologies d'erreurs, mais dernièrement les appels sur rainbow sont amalgmés avec des appels classiques qui bien sûr ne peuvent pas être émis sur la base de trois chiffres. Beaucoup de problèmes de connexion à l'application. J'ai dû désinstaller cette app au moins 10 fois et jamais aucun résultat. Les mises à jours existent-elles ?
Frustration permanente, inutilisable. Difficile de synthétiser les typologies d'erreurs, mais dernièrement les appels sur rainbow sont amalgmés avec des appels classiques qui bien sûr ne peuvent pas être émis sur la base de trois chiffres. Beaucoup de problèmes de connexion à l'application. J'ai dû désinstaller cette app au moins 10 fois et jamais aucun résultat. Les mises à jours existent-elles ?