Aharana Manager

Aharana Manager is the official internal operations app for Aharana employees and partners. Built to streamline food delivery management across tier 2 and tier 3 cities in India.

KEY FEATURES:

Dashboard & Analytics

Real-time order tracking and live statistics
Revenue overview, order counts, and performance metrics
Zone-wise filtering for localized insights
Order Management

View and manage all active, completed, and cancelled orders
Order details with customer info, vendor info, and delivery status
Quick actions to reassign drivers or update order status
Vendor & Driver Management

Browse and manage registered vendors and drivers
Toggle vendor/driver availability
View detailed profiles with performance data
Live Customer Support

Real-time chat with customers who need help
Multi-level escalation system for unresolved issues
Chat assignment based on role and zone
Finance & Balance Sheet

Revenue breakdowns and commission tracking
Zone-wise financial reports
Custom date range filtering
Customer Lookup

Search customers by name or phone
View order history and account details
Activity Logs

Full audit trail of employee actions
Filter by action type and entity
Role-Based Access Control

Support Executives, Operations Managers, Partner Admins, Zonal Directors, and Super Admins each see only what they need
Zone-based data isolation ensures employees access only their assigned areas
WHO IS THIS FOR?
This app is exclusively for authorized Aharana employees and partners. It is not a consumer-facing application. You need valid employee credentials issued by Aharana to log in.

SECURITY

JWT-based authentication with automatic session expiry
Role and permission-based access control
All actions are logged for accountability
Encrypted data transmission over HTTPS
Aharana — Delivering freshness to every doorstep.