Reviews of Heart Schools

By: American Heart Association, Inc App

List of user reviews and ratings for Heart Schools

Total ratings

4.09 (Rating count: 3,860)

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Review summary

Users largely praise the app for its mission to help kids with heart conditions and its user-friendly, easy-to-use interface. They also like the engaging features and the ability to give and support others. However, recurring problems center on navigation and sign-in difficulties, frequent logouts and redirects to external browsers, and several data/display bugs (names and donation information). Android compatibility issues and password-reset/login hurdles compound frustration. Overall, the app has a meaningful purpose and a positive user experience when it works, but stability and UX improvements are needed to reach a broader user base.

Pros

Positive initiative to help kids with heart conditions and support through gifting.
User-friendly and easy to use, with a simple interface.
Fun and engaging features (Finn's mission) that keep kids entertained.
Encourages giving and helping others.

Cons

Hard to navigate with a confusing layout and difficult sign-in/accessing settings.
Frequent logouts and redirects to external browsers or broken links, causing instability.
Bugs around names and donations (names switching, donation names not displaying correctly).
Android-specific issues: app not loading or failing to install on some devices.
Password reset/login issues persisting for some users.

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User Reviews

Recent rating average: 3.40

All time rating average: 4.09

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39% (28)

Date	Author	Comment
2026-03-29	Ma*****	would not let me sign in
would not let me sign in
2026-03-12	Ca*****	hard to get to settings in the app
hard to get to settings in the app
2026-02-17	Br*****	no adds good to use and i also have heart condition since this was helpful to some one I'll say what happend, so when I was young they figured out I had a heart condition and had to stay in the hospital for a long time I dont know how long exactly but the condition is stage 2 heart block skips every other heart beat
no adds good to use and i also have heart condition since this was helpful to some one I'll say what happend, so when I was young they figured out I had a heart condition and had to stay in the hospital for a long time I dont know how long exactly but the condition is stage 2 heart block skips every other heart beat
2026-02-13	Ja*****	good app but really hard to sing in
good app but really hard to sing in
2026-02-10	Da*****	This app tries every single way it can to datamine your info and asks 100 times to upload pictures and videos of your kids.
This app tries every single way it can to datamine your info and asks 100 times to upload pictures and videos of your kids.
2026-02-09	Ne*****	love the app and great initiative!!
love the app and great initiative!!
2026-02-07	Na*****	love it!!
love it!!
2026-02-04	Oc*****	it's fun and entertaining and we get to do Finns mission
it's fun and entertaining and we get to do Finns mission
2026-01-25	Le*****	gifting and generous for kidos with special heart s
gifting and generous for kidos with special heart s
2026-01-22	Da*****	Fantastic organization, but the app is absolute trash, so hard to navigate, it constantly, on its own switches kids names with my name, donation names dont show up correctly. it opens multiple web browsers with broken links or again switches with kids profile I'm on. It really needs an upgrade
Fantastic organization, but the app is absolute trash, so hard to navigate, it constantly, on its own switches kids names with my name, donation names dont show up correctly. it opens multiple web browsers with broken links or again switches with kids profile I'm on. It really needs an upgrade